IT BUSINESS SUPPORT JUNIOR Job in Glyn Hopkin Limited

It Business Support Junior

Romford, ENG, GB, United Kingdom

https://www.mncjobs.co.uk/company/glyn-hopkin-limited

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Job Description

IT BUSINESS SUPPORT JUNIOR ?- Romford Nissan

RESPONSIBLE TO: IT DIRECTOR

The day-to-day role requires you to ensure that the company's user community and computer network are supported and users requests are responded to in a timely manner.

DUTIES AND RESPONSIBILITIES

First and Second line support for general IT tickets and support requests. Assist other team members and user community with daily operational tasks as direct by the senior management team. Effectively use remote technologies to solve user issues and, if required, visit the user to offer desk side support. Promote a positive and professional attitude to all user and team interactions. Assist with implementation projects either at Head Office or within the Glyn Hopkin Dealership estate. Encourage and promote positive IT change within Glyn Hopkin. Tasks as directed by the Senior IT Management Team.
PERFORMANCE GOALS

Issue Resolution and Ticket Management Working with employees across the business to visit locations within the group if the problem is more serious. Positive Attitude, Pro-Activity. Maintain a neat personal appearance in accordance with company policy.
Handy location near Romford Station

22 days annual leave.

Be in an excellent team.

Be a part of a nationwide Car Dealership

Job Type: Full-time

Monday to Friday (08.30-17.30)

Rota shifts on weekends.

About Glyn Hopkin:

Glyn Hopkin Group has grown to become one of the UK's largest and most successful automotive dealership networks. Today we operate over 35 sites across London, Essex, Hertfordshire, London, Suffolk, Buckinghamshire and Bedfordshire where we work on behalf of the industry's biggest manufacturers. They include Alpine, Dacia, MG, Nissan, Renault, Suzuki and Kia who we represent through the highest standards of customer service. For these leading brands we supply new & used cars including vans, we also support the Motability Scheme and Business and Fleet.

Job Type: Full-time

Benefits:

Company pension
Education:

GCSE or equivalent (required)
Experience:

IT support: 1 year (required)
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

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