Job Description

Role - Manager - Client Services (Public Sector Domain)
Sales Farming
Work Location - Midlands (Leeds/Manchester/Northampton)
Infosys is looking to onboard an experienced Client Partner (CP) who will be responsible for managing customer relationships and overseeing both revenue and costs within specific public sector contracts.
Essential qualifications include public sector knowledge, experience with large programs, relationship management skills, an entrepreneurial and hands-on approach, and familiarity with global delivery models.
Key Metrics
Revenue Forecasting
Operating Margin
Adherence to Financial Plan
Customer satisfaction
Responsibilities
Customer Management
Be seen as the business partner for the customers organization
Have financial responsibility for the account
Be accountable for adherence to contractual commitments
Manage customer stakeholder relationships
Working with the sales team to develop new revenue for the portfolio
Lead and functionally run a dedicated core client management team
Must Haves
Knowledge and experience of public sector
Large programme experience
Experience in relationship management
Entrepreneurial approach
Hands on approach
Experience of working in a global delivery model
Why Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
To learn more about Infosys and see our ideas in action please visit us at
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
Role Designation
2817BMCS Manager - Client Services
Interest Group
Infosys Limited
Role
Engagement Manager
Company
ITL UK

Skills Required