Job Description

IT Communications Rollout Engineer | 6 Month Temporary Contract | Head Office, Lisburn Road
Job Summary:
The post holder will be required to manage the changeover in 45 Praxis Northern Ireland sites from copper internet MPLS connections to either Fibre to the Premises or SOGEA (part fibre) MPLS technology.
This will involve liaising with our WAN provider who will order the appropriate lines and coordinate 3 rd Party engineers for site visits. The post holder will have to be physically being on site managing the 3 rd party engineers to install the appropriate infrastructure into the correct locations without affecting any existing communications services on the sites.
The post holder will then manage the changeover of the computers, telephone, printers etc network infrastructure with minimal downtime liaising with the Praxis IT Department.
There may be some sites that will require changing their analogue phone systems to IP phone systems and this will involve coordinating with the Praxis IT infrastructure team who will organise a Virtual telephone exchange, the DDI lines and handsets that will need setup on the site.
It is anticipated this role with spend the vast majority of the time on Praxis site visits covering the AM (8am-1pm) or PM (1pm to 6pm) 3 rd party engineer visits to each site across Northern Ireland thus must be able to cover these earlier and later working times as required on each site.
All applicants for positions at the level of Manager or above within Praxis Care are required to disclose any actual, potential, or perceived conflicts of interest. This includes any direct or indirect involvement with individuals, firms, companies, or organisations that have, or are seeking to establish, a contractual relationship with Praxis Care.
Failure to declare such interests may result in disqualification from the recruitment process. If a conflict of interest is identified after an appointment has been made, it may constitute grounds for disciplinary action, up to and including dismissal.
Key Accountabilities:
Liaise with Praxis WAN provider and 3rd Party Engineers on install dates and times
Liaise with each Praxis Service Manager on the IT communication services they currently have and what would need transferred
Liaise with Praxis IT Support and Infrastructure teams on any communication services that require moving
To liaise with the relevant Praxis Service Manger on site to minimise disruption
Manage the changeover from copper MLS lines to Fibre/Sogea MPLS lines on each site
Manage the setup and installation of any telephone services that need converted to IP
Ensure the IT Asset Register is maintained and updated will all movements.
To provide IT support on any other site related issues and these can be escalated to the IT Service desk team to assist with.
About the role
Requirements of the Role:
Participate in the organisation's performance management process.
Adhere to and model the organisation's values, behaviours, and competencies at all times.
Carry out duties of the role in accordance with Praxis rules, regulations, and policies.
Perform additional duties of the role and other required tasks as necessary.
The duties mentioned are not exhaustive, and the post holder will be required to carry out other responsibilities as needed. It should be noted that stated duties or the location associated with the post may change to meet the future needs of the organisation.
Experience & Qualifications:
HND (or recognised equivalent) in an ICT related discipline
OR
Five GCSEs (A-C) including Maths and English including at least 2 years' experience in an ICT environment.
Must have a valid full driving license for at least 1 year.
Experience with Windows Laptops/Desktops
Experience with IT networks o Ability to prioritise and plan work
Working collaboratively with Suppliers and/or Customers
Skills & Competencies:
Strong communication skills and the ability to translate technical thinking clearly to others
Analytical and methodical in dealing with work and ability to effectively manage workload in a structured and efficient way
Highly initiative driven and creative in approach to solving problems
Proactive and solution oriented and plans ahead to achieve outcomes
Constantly seeks value based outcomes and strives for continuous improvement
Attributes:
Highly driven and energetic in approach to getting things done
Reliable, personable and positive in approach
About the company
Praxis Care is a leading provider of specialist care and support services for individuals with complex needs, supporting individuals with mental ill health, learning disabilities, autism and dementia. The organisation is committed to delivering personalised, compassionate care that promotes independence and improves the quality of life for the individuals they serve. With innovative programs and a dedicated team, Praxis Care focuses on creating positive outcomes, empowering people to lead fulfilling lives while actively supporting communities across the UK, Ireland and Isle of Man.
Required Criteria

• HND (or recognised equivalent) in an ICT related discipline OR Five GCSEs (A-C) including Maths and English including at least 2 years' experience in an ICT environment.
• Must have a valid full driving license for at least 1 year
• Experience with Windows Laptops/Desktops

Desired Criteria

• Microsoft Professional Qualifications
• TIL Qualifications
• WAN or LAN protocol experience
• IP Telephony experience

Skills you'll need

• Microsoft Office Suite
• Communication
• Teamwork

Skills Required