We are seeking a detail-oriented and tech-savvy IT Co-Ordinator to join our team. This hybrid role combines core IT support responsibilities with basic accounting/office tasks. The ideal candidate will have a strong foundation in IT systems, troubleshooting, and user support, while also being comfortable assisting with routine financial processes. You will provide information to assist the finance team, maintain and prepare various reports our stakeholders and maintain and develop our IT systems. In addition, you may be asked to conduct research, analyse data, identify opportunities and provide recommendations to enhance our business processes and systems.
Key Responsibilities
Provide first-line technical support for hardware, software, and network issues.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
Manage user accounts, permissions, and access rights in Active Directory and other systems.
Monitor and maintain IT infrastructure, including backups and security protocols.
Assist with system upgrades, patch management, and software deployments.
Troubleshoot connectivity issues and liaise with external vendors when necessary.
Support implementation of new IT solutions and contribute to process improvements.
Maintain IT asset inventory and ensure compliance with company policies.
Support preparation of basic financial reports.
Help maintain accurate records for audits and compliance purposes.
Support accounts function on an ad-hoc basis.
Skills & Qualifications
Essential:
Strong knowledge of Windows OS, Microsoft 365, and basic networking concepts.
Experience with troubleshooting hardware and software issues.
Excellent problem-solving skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Desirable:
Familiarity with accounting software (e.g., Sage, QuickBooks, Xero).
Basic understanding of bookkeeping principles.
Good understanding of VMWare.
Knowledge of cybersecurity best practices.
Proficient in SQL and data analysis tools, such as Excel, Power BI or Tableau
Desired Education & Experience
Diploma or degree in IT, Computer Science, or related field (or equivalent experience).
Previous experience in an IT support role; exposure to accounting tasks is a plus.
Why Join Us?
Opportunity to develop both IT and finance skills in a dynamic environment.
Supportive team with room for growth and professional development.
Job Type:
Full-time
Expected Hours:
35 per week
Starting Salary:
circa 28,000 per annum (dependant on experience)
Benefits:
Employee discount with our partners
Free On-site parking
Life insurance
Referral programme
Sick pay
Study Support
25 days annual leave (in addition to Bank Holidays)
Schedule:
Monday to Friday (on site)
Licence/Certification:
Driving Licence
Ability to Commute:
Skelmersdale (required)
Work Location:
In person
Job Types: Full-time, Permanent
Pay: From 28,000.00 per year
Benefits:
Company pension
Employee discount
Free parking
Life insurance
On-site parking
Sick pay
Education:
Diploma of Higher Education (required)
Experience:
IT support: 1 year (required)
Language:
English (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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