Job Description

We have a fantastic opportunity for an

IT Engineer

who has a passion for technology to join our IT team in Hindley Green, Wigan. As our

IT Engineer

you will provide advanced technical support for users of the Product Care Groups IT systems. The successful IT Support Engineer will need to be friendly and approachable with, excellent time management and prioritisation skills.

Whats in it for you as our IT Engineer?

Youll receive a competitive basic salary plus excellent company benefits including;


33 days annual leave per year including bank holidays plus an extra day off for your birthday Contributory Pension scheme Employee discounts on electrical appliances Cash health care plan Enhanced Maternity/Paternity leave Cycle to work scheme Life Cover (Death in Service Payments)

Duties and responsibilities of our IT Engineer;

Monitor, maintain, and support all PCG hardware, software and peripherals Resolve IT related faults, as part of the IT team Lead and contribute towards IT Departmental projects Support systems on all Product Care Group Sites, by a mix of on-site and remote working, plus occasional visits to remote company locations Be involved in Decision-Making around IT Procurement and Budgets.

Our ideal IT Engineer will have the following skills and experience;

GCSE's - 5 (English and Maths A-C grade included) Relevant IT qualification And/Or IT Certifications such as Microsoft, CompTIA, AWS Experience Supporting IT Users in a professional environment Experience working on IT Related Projects Strong understanding of PC hardware set-up and configuration Knowledge of LAN, WAN, Ethernet, TCP/IP Microsoft Windows 10 & 11 Have a working knowledge of Microsoft Office Microsoft Windows Server management Friendly & approachable Works well in a Team and Independently Highly organised with ability to multi-task

The following skills / knowledge are also desirable;

MacOS knowledge Mobile device support iOS and Android Experience in Access Control and CCTV Systems

Product Care Group is a privately owned, dynamic business, focused on providing home appliance solutions to retailers, consumers and business to business customers. We take care of the complete supply chain from product sourcing and factory management to home delivery and everything in between.

Does this sound like the role for you?

Please click

Apply

today to be considered for this

IT Engineer

opportunity. Wed love to hear from you!