Job Description

Company presentation

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Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an award-winning international 3PL logistics company serving many renowned brands across various consumer goods industries. We leverage our experience and knowledge built over many years, passed from team member to team member, and expanded our activities ever since. Despite our growth and substantially larger business size, we have always kept our spirit of an agile entrepreneur, drive to excel, passion for logistics and culture of putting people first since 1862.


Do you believe your work can make a difference in other people's lives and contribute to an organisation's and its customers' success? At Bleckmann, we do.


Do you want to become part of an international and diverse team? If the answer is yes, then Bleckmann might be the right fit for you.


We are currently looking for an IT Infra Support (08:00 - 16:00) to join our team based in Burton Upon Trent.

This is a permanent role Monday - Friday (with flexibility around peak periods) with a salary of up to 32,694.07, depending on experience.

Function

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A support engineer handles questions and incidents and can be deployed to solve on-site hardware problems, making the tasks versatile and dynamic.


After internal training in our software packages and business processes, you will be co-responsible for handling incidents in our ServiceDesk system. You will be the point of contact for the end user and will be in close contact with the infrastructure team and the development team. You will share your experience regarding the operation of new technologies and provide the end user with useful tips to use these technologies as efficiently as possible.


Your responsibilities mainly consist of daily support:


Installing and configuring hardware, including computers, scanners, laser printers, label printers, mobile phones, VoIP telephony, along with supporting time tracking, software installations, network usage, and more. Managing access rights and user accounts. Monitoring and supporting the Warehouse Management System and configuring the software according to operational needs.

Additionally, you will make a proactive contribution to our Lean Six Sigma work methodology.

Profile

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You possess a bachelor's degree in IT or have initial experience in an IT role. You have basic knowledge of Active Directory, DNS, DHCP, and Office 365. You have solid experience with computer hardware and software, peripherals, networks, and telephony. You are a flexible team player with a customer-friendly, service-oriented attitude. You are eager to learn and result-oriented. You are willing to perform tasks at other sites when support is needed.

Proposal

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Our people are at the heart of what we do. They are critical to our client's successes and without a doubt, to our success also. This is why we offer a range of benefits including:


Competitive salary

33 days annual leave, inclusive of Bank Holidays

Death in Service Scheme

Competitive pension scheme

Health and Well-being initiatives

Social Events

Exclusive Client Discounts

On site parking

Additional information

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We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.


If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact:

nicola.mccluskey@Bleckmann.com