It Technical Support Engineer Sc Cleared
Pewsey, Wiltshire, United Kingdom
Job Description
We're looking for a proactive and detail-oriented IT Technical Support Engineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards.
Key Responsibilities:
- Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication.
- Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures.
- Coordinate and process hardware disposals in accordance with agreed protocols.
- Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns.
- Replenish IT lockers and ensure availability of essential equipment for end users.
- Identify and escalate service issues or opportunities for improvement to the Team Leader.
- Adhere to all site-specific regulations and internal procedures to ensure compliance and consistency.
- Experience in IT support, hardware handling, or service desk environments.
- Strong organisational skills and attention to detail.
- Ability to follow structured processes and maintain accurate records.
- Comfortable working independently and as part of a wider support team.
- Good communication skills and a customer-focused mindset.
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Kris Miller E-mail
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.
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Job Detail
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Job IdJD3682329
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£140-180 per day
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Employment StatusPermanent
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Job LocationPewsey, Wiltshire, United Kingdom
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EducationNot mentioned