Job Description

IT Infrastructure Engineer

IT Department



An opportunity has arisen in the IT department for an infrastructure engineer. Based at head office, working in the infrastructure team, you will report to the IT governance and security manager and be responsible for supporting infrastructure across the pubs and head office.

Role:

providing business-as-usual third-line IT support to all pub and head-office users

(plus cover for second-line support, where necessary)

performing server administration, in line with business requirements and security needs contributing to IT projects, in line with business focus managing and supporting local and cloud services for availability/health/capacity

The role will require:

a thorough understanding of troubleshooting IT problems enthusiasm and initiative to prioritise and resolve issues quickly excellent team and communications skills supporting an IT helpdesk, application support, business intelligence and SAP teams, with complex troubleshooting hardware and life cycle management of servers and workstation/laptops administering and supporting e-mail server, Active Directory and business continuity articulating technical concepts to a varied business audience advising third parties on how their technologies integrate with Wetherspoon's systems working alongside architects and project teams to implement new technologies

and systems

Key skills/experience:

significant experience in supporting an IT infrastructure Microsoft Windows server build, support, troubleshooting and upgrading (all versions) Linux server build, support, troubleshooting and upgrading (all versions),

including Puppet

WhatsUp Gold management and response of alerting Azure, Microsoft Office 365, Entra, InTune and AWS cloud system build and management Microsoft hyper-V management and upgrade; config/build of guests/hosts to template e-mail management, including backup rgimes, business continuity and tape management, ideally in NetBackup and Avepoint Trustlayer e-mail-archiving management, configuration, support and upgrades Microsoft Exchange management, build and business continuity advanced Microsoft Windows desktop troubleshooting storage area network configuration and management, based on fibre channel Fabric Switch management hardware build, management and troubleshooting of HP systems Microsoft Active Directory DNS and Group Policy management Microsoft Systems Centre management, troubleshooting and packaging PKI management

Additional skills:

Microsoft clustering knowledge network knowledge, including management of firewall rules and Cisco switches data loss prevention implementations capacity management past experience in, and understanding of, software licensing awareness of current trends and technologies, with the ability to formulate

technical solutions

Salary and benefits:

competitive salary 25 days' paid holiday (plus bank holidays) pro rata; head-office bonus scheme; free shares (after 18 months with the company); private medical insurance; contributory pension scheme

HOURS PER WEEK:

37.5