Job Description

You'll be responsible for the performance, security, and evolution of our IT infrastructure. From maintaining servers and networks to leading technical projects, your work ensures our systems are resilient, scalable, and future-ready. You'll provide 3rd line support, contribute to strategic planning, and play a key role in our digital transformation journey.
This is a full-time position, working Monday to Friday, 37.5 hours per week.
You'll follow a rotating shift pattern of:
7:30 AM - 4:00 PM
8:30 AM - 5:00 PM.
There may be occasional requirements to work outside of these hours to support essential upgrades, migrations, or other critical infrastructure tasks. Flexibility and a proactive approach to service continuity are key.
Main duties of the job
What You'll Do

• Deliver expert support for server, storage, network, and cloud infrastructure
• Lead and contribute to infrastructure projects, including upgrades and new deployments
• Monitor system performance and proactively resolve issues
• Maintain and enhance cybersecurity measures and disaster recovery plans
• Collaborate with cross-functional teams to ensure IT services meet clinical and operational needs
• Provide clear, timely communication to users and stakeholders
• Maintain high-quality documentation and change control records

What You'll Bring

• Proven experience in enterprise IT environments
• Strong knowledge of Microsoft technologies, virtualisation platforms, and network infrastructure
• A proactive mindset with excellent problem-solving skills
• Ability to manage competing priorities and deliver under pressure
• A full UK driving license and access to a business-insured vehicle
• Desirable Skills
• Familiarity with Cyber Essentials, NCSC, NIST and ISO 27001 standards
• Experience with cloud platforms (e.g., Azure, AWS)
• Knowledge of cybersecurity frameworks and tools
• Strong communication and stakeholder engagement skills

About us
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Details
Date posted
22 August 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
38,682 to 46,580 a year pa/pr
Contract
Permanent
Working pattern
Full-time
Reference number
810-7298948-A
Job locations
Business Support Centre
5 Beacon Way
Hull
HU3 4AE
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role. Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential

• Relevant IT degree or equivalent qualifications, training or experience
• Vendor qualification (e.g. VCP, MCP, WatchGuard, Ubiquiti, CCNA, Microsoft Azure)

Desirable

• Evidence of continued professional development

Knowledge
Essential

• VMware ESXi Administration and management in a large corporate environment
• Veeam Backup Management and Configuration
• Firewall configuration and management
• Layer 2 and Layer 3 Network configuration, security and management
• Large scale multi-site wireless deployment
• Patch management and configuration solutions
• Desktop Imaging and deployment
• Active Directory, DNS, Public Key Infrastructure and Group Policy management
• Cyber security principles
• Anti-Virus products
• Microsoft Office 365
• Microsoft Azure Configuration and Management
• Detailed knowledge of hardware and software in a corporate IT environment
• Ability to analyse complex issues
• VOIP telephony system management
• Advanced keyboard skills

Desirable

• Knowledge of NHS policies and procedures
• SQL Server and Database Management
• IIS and IAS
• NHSmail
• ISO27001

Experience
Essential

• Ability to work under own initiative and prioritise own workload
• Ability to provide mentoring to colleagues
• Commitment to continuing professional development
• Effective communication and interpersonal skills
• Effective organisational skills
• Effective customer service skills

Person Specification
Qualifications
Essential

• Relevant IT degree or equivalent qualifications, training or experience
• Vendor qualification (e.g. VCP, MCP, WatchGuard, Ubiquiti, CCNA, Microsoft Azure)

Desirable

• Evidence of continued professional development

Knowledge
Essential

• VMware ESXi Administration and management in a large corporate environment
• Veeam Backup Management and Configuration
• Firewall configuration and management
• Layer 2 and Layer 3 Network configuration, security and management
• Large scale multi-site wireless deployment
• Patch management and configuration solutions
• Desktop Imaging and deployment
• Active Directory, DNS, Public Key Infrastructure and Group Policy management
• Cyber security principles
• Anti-Virus products
• Microsoft Office 365
• Microsoft Azure Configuration and Management
• Detailed knowledge of hardware and software in a corporate IT environment
• Ability to analyse complex issues
• VOIP telephony system management
• Advanced keyboard skills

Desirable

• Knowledge of NHS policies and procedures
• SQL Server and Database Management
• IIS and IAS
• NHSmail
• ISO27001

Experience
Essential

• Ability to work under own initiative and prioritise own workload
• Ability to provide mentoring to colleagues
• Commitment to continuing professional development
• Effective communication and interpersonal skills
• Effective organisational skills
• Effective customer service skills