Job Description

Are you ready to play a key role in shaping the future of IT infrastructure within a forward-thinking, sustainability-driven engineering firm?
Key skills required for this role
IT Infrastructure, Windows Server Admin, 2nd Line, 3rd Line, IT Networks
Important
IT Infrastructure, Windows Server Admin, 2nd Line, 3rd Line, IT Networks
Job description
About the Role
As an IT Infrastructure Engineer, you'll be at the heart of our digital transformation, working across a wide range of technologies to support, develop, and secure our IT systems. You'll collaborate with teams across the business to ensure our infrastructure is robust, efficient, and aligned with strategic goals.
This is a hands-on, technical role where your input will directly impact our operational success and future growth.
Who We Are
We are committed to creating a sustainable built environment. Our mission is to work collaboratively with stakeholders to deliver excellence in complex infrastructure engineering. Our values - Right First Time, Respect, Integrity, Teamwork, and Excellence - are at the core of everything we do.
Key Responsibilities
Manage and maintain core infrastructure including networks, virtual servers, and on-prem/cloud environments (O365, Azure, Entra)
Monitor and support endpoint and server software, adhering to approved processes and licensing
Support our ERP (COINS) and internal software systems
Act as an escalation point for helpdesk tickets and drive service improvements
Lead and contribute to IT projects, both planned and ad hoc
Improve our IT security posture, aligning with standards like Cyber Essentials and ISO 27001
Create and maintain detailed documentation and technical playbooks
Identify opportunities for digital and process improvements
Support disaster recovery and business continuity planning
Automate system tasks using scripting tools like PowerShell and Power Automate
What You'll Bring
At least 5 years' experience in IT, including service desk and infrastructure roles
Strong knowledge of Microsoft environments - including O365, Azure, Intune, Defender, SharePoint, Teams, Entra ID, and Power Platform
Solid technical foundation in networking, server admin, virtualisation (Hyper-V), IAM/PAM, and endpoint security
Familiarity with ITIL practices, compliance frameworks, and regulated environments
Hands-on experience with automation, scripting, and CI/CD pipelines is a plus
Excellent communication, problem-solving, and project management skills
Preferred Qualifications
Microsoft Certifications (e.g. Azure Administrator, Security Compliance, Server Hybrid Admin)
CompTIA (Network+, Security+, Server+)
Membership in a professional IT body (e.g. BCS, ISACA, (ISC), ITIL

Skills Required