Job Description

Techex is a UK based global leader in innovative IP and cloud broadcast solutions and software. Trusted by premier global broadcast and media customers with their most valuable live workflows, Techex transports and transforms the highest value live video over IP and in the cloud.
We build our own software, and partner with world-class technology companies who share our mission to pioneer the way IP and the Cloud are used in close collaboration with our clients.
Techex is in a phase of accelerated growth following significant private equity investment, we are evolving and developing our talented team of experts whilst continuing to grow and expand Techex geographically and build on the strong customer relationships we already enjoy. This is an exceptionally exciting time to be joining Techex with scope for significant impact across the organisation.
What are we looking for?
Techex is seeking an onsite IT Manager with experience of managing a small business IT environment to oversee our technical infrastructure on premise and in the cloud. This is an onsite role based at our offices in Bracknell. There may be an occasional need for travel.
Reporting to our Finance and Operations team and working closely with our Technical Director you will:

• Implement and own Cyber Essentials Plus standards and ISO27001.
• Manage network, firewalls and VPN.
• Owner of laboratory and technical infrastructure
• Selection, procurement and setup, maintenance and inventory of business infrastructure including laptops, mobiles, print and AV and VOIP.
• Ownership and maintenance of all business compute infrastructure and software on prem and in cloud.
• Audit test and document software, networks and hardware to ensure functionality, compliance and security.
• Respond to internal support requests and troubleshoot software and hardware problems that arise.
• Ensure all software and hardware is up to date in line with Cyber Essentials Plus and ISO27001.
• Undertake routine maintenance to avoid systems outages and failures.
• Deliver new starter infrastructure training.
• SharePoint administration and configuration.
• Conducting risk assessment and assisting with the technical arrangements for external events and shows.
• Continuous IT improvement leveraging best practice and new technologies as they emerge to improve efficiency.
• Building access control management, staff pass management and auditing.
• Customer server builds.
• Database administration; MySQL, MSSQL, Influx.
• Oversee all employee related IT responsibilities such as account creation and employee lifecycle management.

What you will need:
Bachelor's degree or equivalent experience / certification in relevant IT Systems Management/Networking.
Essential

• Proficient Linux server administration experience.
• Firewall management experience.
• Network management experience including TCP/IP, DNS, DHCP, IGMP and VLANs.
• Demonstrable experience of Microsoft 365 administration, including Exchange Online and SharePoint Online.
• Experience with Active Directory/Entra systems, Azure AD and migrations as well as user management and group policies.
• Demonstrable experience of maintaining computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems.
• Experience troubleshooting systems and managing support queries through to resolution.
• Compute management & administration (VMWare ESX, Proxmox)
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Desirable

• Firewall management (Cisco ASA and Firepower).
• VPN management (user and site to site).
• K3 experience
• Prior experience with backup solutions disaster recovery
• Demonstrable experience of implementing ISO and Cyber Essentials standards would be desirable.

Our Values and Benefits
Techex has an impressive history with extremely high customer engagement and satisfaction. As a business we have developed consistently through our stellar reputation in the industry. We have recently secured the Great Place to Work accreditation for the second year running, and we seek out individuals who enjoy developing their professional skills and are always learning new things whilst supporting and sharing their learnings with others. We are looking for candidates who align to our values and who can amplify these more broadly as our business grows.
Techex is in a period of accelerated growth, so we seek out talented professionals who are keen to scale up with Techex as we grow fast, whilst maintaining our focus of delivering world class support for our customers.
We have a flexible working policy, and you are empowered to work in a way that sets you up to be successful and deliver the necessary impact in your role. This will be an onsite role at our UK Headquarters in Bracknell with some flexibility to work from home when necessary.