Job Description

Salary: 55,000 - 65,000
Location: Birmingham - B3 2TA
At TeacherActive, we're looking for an experienced and forward thinking IT Manager to head up our IT function at our Birmingham Head Office. You'll be the driving force behind secure, stable, and high performing technology services across our UK wide network ensuring our people have the tools they need to succeed.
The Role: IT Manager
You'll lead a talented IT team to keep our systems and services running seamlessly from head office to every branch in our network. With a blend of strategic thinking and hands on leadership, you'll ensure we remain secure, efficient, and innovative.
Your role will include:

• Managing all IT systems, infrastructure, and end-user services across multiple sites.
• Leading your team in delivering against development pipelines and driving continuous improvement.
• Overseeing supplier relationships to ensure quality, performance, and value.
• Setting and monitoring IT service standards, KPIs, and reporting performance across the business.
• Managing incidents, change control processes, and maintaining the IT Risk Register.
• Ensuring security, compliance, and service excellence across all platforms.
• Implementing innovative solutions to improve user experience and satisfaction.

What We're Looking For:
We're looking for a leader who combines deep technical expertise with exceptional people skills. Someone who thrives on solving problems, building strong teams, and delivering measurable results.
Key attributes we value:

• Proven leadership in managing high-performing IT teams.
• Expert knowledge of infrastructure, cloud, development, and cyber security.
• Hands-on experience with Microsoft 365, Azure, AWS, and DevOps.
• Strong problem-solving and communication skills.
• A track record of delivering high-quality IT services in a multi-site environment.
• Experience with AI applications and automation tools.
• Knowledge of cyber security frameworks and compliance.

• Experience in the recruitment sector.

The Benefits:

• 28 days annual leave + bank holidays (increasing with service).
• Extra day off for your birthday, plus a life admin day.
• Charity day -- a paid day to volunteer where you choose.
• Fantastic healthcare plan to support your wellbeing.
• Reduced working hours during school holidays for better work-life balance.
• Regular company events and celebrations.

Working Hours:

• Full time office based

AT01
We believe everyone deserves access to the best educators possible and are devoted to maximising learner's development and attainment in the classroom, in their career and in their life.

Skills Required