Job Description

Company Overview

Rated Outstanding by Ofsted (2023), Orchard House Family Assessment Centre delivers high-quality residential and community-based parenting assessments to Family Courts and Local Authorities across the UK. Our services include comprehensive psychological and specialist assessments tailored to each family's needs.

Safeguarding is at the heart of everything we do. We are committed to creating a safe, supportive environment where parents can develop and demonstrate their parenting abilities and children are protected. Our priority is to ensure every family has the best possible opportunity to thrive during their time with us.

Summary

We are seeking an experienced IT Manager to join our team in Taunton. In this pivotal role, you will oversee our IT infrastructure, ensuring that our technology supports our mission to provide exceptional care and services for children and families.

Responsibilities

Manage and optimise infrastructure across Windows, macOS, and Microsoft 365 environments Ensure robust cybersecurity and full compliance with UK GDPR and sector regulations Provide expert technical support and mentoring to staff across multiple sites Oversee network architecture, telephony systems, and CCTV infrastructure Collaborate with external consultants and manage supplier relationships Drive strategic planning, budgeting, and technology refresh cycle

Requirements

3-5 years' experience in complex IT infrastructure and support environments Professional conduct with integrity, clear communication, and respect for organisational values Expert-level administration of Windows Server, Windows 10/11, and macOS Advanced Microsoft 365 skills including user management and security configuration Strong knowledge of networking (TCP/IP, firewalls, VLANs) and virtualisation (VMware/Hyper-V) Experience with IP surveillance and NVR/DVR management Proficiency in cybersecurity tools, monitoring systems, and UK GDPR compliance Excellent troubleshooting and communication skills across technical and non-technical teams

Make a meaningful impact at Orchard House.

This is your opportunity to apply your skills in a role that truly makes a difference.Join a passionate team committed to improving the lives of children and families through innovation and purpose-driven work.

Interested? Let's Talk!

We warmly welcome informal conversations - to learn more please contact Sophie Pinder (Managing Director) on 01823 351785.

Key Dates

Closing date for applications:

Tuesday 14th October, 09:00

Interviews:

Tuesday 21st October

Orchard House is committed to safeguarding children and vulnerable adults. All applications will be thoroughly reviewed, and successful candidates will be required to undergo an Enhanced DBS check.

Job Types: Full-time, Permanent

Pay: 31,000.00-36,000.00 per year

Benefits:

Company events Free flu jabs Health & wellbeing programme On-site parking
Work Location: In person