Job Description

We are pleased to be working with our client seeking an IT Operations Manager based in Northampton for one of our clients on a full-time permanent basis.
Summary of the IT Operations Manager role
Salary: 50,000 - 60,000 per annum
Location: Northampton
Type of Contract: Permanent
Hours: 35-hour working week, Monday - Friday 9:00am - 5:00pm
Benefits: 25 days holiday, Free onsite parking, Profit share scheme, Private medical, Company events
Responsibilities of the IT Operations Manager

• Oversee the day-to-day operations of the company's IT infrastructure.
• Lead and develop the IT team, including performance management and training.
• Provide technical support and troubleshoot system and network issues.
• Implement IT, AI, and innovation strategies to enhance business performance.
• Manage, maintain, and optimise both on-site and cloud-based infrastructure.
• Participate in internal and external IT audits to ensure compliance.
• Develop, document, and continuously improve IT processes and procedures.
• Identify, assess, and manage operational and security risks.
• Manage IT vendors, contracts, and software licences effectively.
• Prepare and present monthly management and performance reports.

Requirements for a successful IT Operations Manager

• Proven experience managing IT operations and leading a technical team.
• Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office.
• Technical expertise in networks, servers, and operating systems.
• Experience supporting Windows environments, SQL Server, and Active Directory.
• Demonstrated experience in IT infrastructure planning, development, and optimisation.
• Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions.
• Strong project management skills and a sound understanding of Helpdesk operations and customer service principles.

Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across Bedford, Milton Keynes and surrounds to fill their vacancies and meet their recruitment needs. We place candidates in permanent, temporary and contract roles across a number of industry sectors.
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**Thank you for your interest in the IT Operations Manager role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications, we receive it is with regret that we are unable to respond to all candidates directly. However, if you do not hear from us within seven days you have unfortunately been unsuccessful on this occasion. **

Skills Required