Job Description

Job Salary: 26,680 - 33,350 fte - dependant on skills and experience Team: IT Team Contract Term: Permanent Location: Hybrid/remote role based in Birmingham, within walking distance of New Street Station. Minimum requirement of one day per week in the office, or more as business needs dictate. Hours: 37.5 hours per week, Monday to Friday
Are you seeking a role that offers not just competitive pay and benefits, but also the chance to contribute to a cause that truly matters?



At Auriga Services, we've been dedicated to creating lasting impacts for those facing poverty for two decades, and now, we're looking for a talented

IT Project Coordinator

to join our team.

Role responsibilities will include but are not limited to:

Provide administrative and coordination support for IT projects, ensuring tasks are tracked and deadlines met. Assist with project documentation, scheduling meetings, and preparing reports. Support the IT Manager in managing project timelines, budgets, and communications. Help with testing, implementation, and troubleshooting of new systems and upgrades. Maintain and update IT documentation including system configurations and process guides. Collaborate with internal teams to gather requirements and support system improvements. Assist in researching new technologies and tools to improve efficiency across the organisation. Provide basic technical support to operational teams and escalate issues as needed. Contribute to the development of Power BI dashboards and reporting tools.

Key Skills & Attributes:

1-2 years' experience in an IT support, operations, or coordination role. Strong organisational and communication skills. Basic understanding of IT systems and infrastructure. Proficient in Microsoft Office, especially Excel, Word, and PowerPoint. Willingness to learn and grow within a dynamic IT environment. Ability to work independently and as part of a team.

Desirable:

Exposure to project management methodologies (Agile, Waterfall). Experience with Power BI or similar reporting tools. Interest in AI, automation, or digital transformation. Project management or business analysis certification (e.g., PRINCE2 Foundation, Agile Fundamentals). Experience in the not-for-profit or public sector.

Working with us, you'll enjoy competitive pay,

28 days holiday plus bank holidays

, a wide range of benefits,

hybrid working

, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.



If you're the kind of person that wants to do a really great job, who cares about making a difference - we think you'll love it here.



Auriga Services is committed to fostering an inclusive and supportive workplace. We value diverse perspectives and welcome applications from individuals of all backgrounds. We are happy to discuss and make reasonable adjustments to support individuals throughout the recruitment process and in the workplace.



Auriga Services is a Public Benefit Entity that has been operating for 20 years and is owned by a registered charity - Evnia Charitable Trust. As a wholly owned subsidiary, Auriga is the commercial arm of Evnia. Our charity-owned status makes us unique in the marketplace, allowing us to genuinely care about creating better and lasting impacts for vulnerable people and households in poverty.