Job Description

• Rate: 440 umbrella
• IR35 Status: Inside
• Start: Immediate availability
• Length: 3-month placement, with potential extension
• Location: Enfield, London
• Onsite: 4 days per week at head office and other sites in borough

A local authority client requires a Project Support / coordination resource to complete the Windows 11 deployment across desktops and remaining laptops, remedial application packaging, coordination of device collections and returns, and handover of Intune and support processes into BAU.
The role is hands on and operational, focused on coordination, scheduling, data management, deployment logistics, user engagement, and issue tracking.
This role does not require deep technical engineering expertise, but does require experience supporting Windows 11 deployments in multisite environments, with strong organisational discipline and delivery focus.
Key Responsibilities:

• Drive remaining Windows 11 deployments to completion (schedule, deploy, confirm acceptance/sign off)
• Ensure outstanding application packaging and testing is completed & tracked to closure
• Coordinate Intune / Endpoint Manager handover (policies, profiles, app assignments, group ownership) to EUC and Support
• Ensure BAU handover, knowledge transfer and documentation is completed, alongside disablement of legacy Windows 10 devices
• Manage user communications and scheduling (invites, reminders, non responders, collection appointments)
• Maintain asset accuracy: record issued Windows 11 devices and returned Windows 10 stock; reconcile variances
• Produce concise weekly updates covering status, risks, issues, and blockers

Key Deliverables:

• Windows 11 completion plan and tracker with acceptance criteria
• Application packaging register with test evidence and deployment status
• Intune / Endpoint Manager handover pack (ownership, policy/profile inventory, app assignment model)
• BAU support runbook and training documentation for Service Desk / EUC
• Asset reconciliation report and weekly deployment and stock summaries
• Supporting cross team initiatives during peak delivery periods

Essential Experience:

• Experience supporting or coordinating Windows desktop deployment or refresh programmes, ideally including Windows 11
• Hands on involvement in multi site IT rollouts, not solely PMO or reporting roles
• Experience coordinating device deployment logistics, including scheduling, collections, returns and user appointments
• Experience working alongside application packaging/testing teams, tracking progress to closure
• Practical exposure to Intune / Endpoint Manager environments (coordination, handover or support level)
• Strong experience producing and maintaining deployment trackers, asset registers, reports and documentation
• Confidence managing user communications, including chasing non responders and resolving scheduling issues
• Ability to provide clear weekly status reporting, highlighting risks, issues and blockers

Desirable Experience:

• Previous involvement in a Windows 10 to Windows 11 transition
• Experience supporting BAU handovers to Service Desk or EUC teams
• Familiarity with Intune concepts such as policies, profiles, app assignments and ownership models
• Experience in a local authority, public sector, or large enterprise IT environment
• Understanding of asset reconciliation and IT audit accuracy
• Exposure to structured governance practices (RAID logs, decision logs, handover packs)

Skills Required