Job Description

Closing Date: 05/12/2025
Group: Corporate Group
Management Level: Senior Associate
Job Type: Permanent
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Please note this role will close at 00.01 on the 5th December so we advise making your application by midnight on the 4th December.
About Ofcom
As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other.
Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.
About the Team you'll be part of
The ICT Programme Delivery function is part of ICT team within Corporate Group. The Programme Delivery Team is made up of Programme Leads, Project Managers and Business Analysts, supported by our Architects.
All these functions work together to support every area of Ofcom in delivering change, be it a new tool, process improvement or evolving our offerings both internally and externally.
Purpose of the Role
This role will be responsible for the delivery of programmes and projects by working collaboratively across the business, keeping project running smoothly.
This role will collaborate with Programme Leads and the ICT PMO team, adhering to the ICT delivery Framework.
Key responsibilities

• Takes full responsibility for the definition, approach, facilitation and satisfactory completion of medium-scale projects
• Identifies, assesses and manages risks to the success of the project. Ensures that realistic project plans are maintained and ensures regular and accurate communication to stakeholders.
• Adopts appropriate project management methods and tools whether predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Ensures Quality reviews occur on schedule and according to procedure.
• Manages the change control procedure and ensures that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off.
• Provides effective leadership to the project team and takes appropriate action when team performance deviates from agreed tolerances.
• Identifies specific measures and mechanisms by which benefits can be measured and plans to activate these mechanisms at the required time.
• Monitors benefits against what was predicted in the business case and ensures that all participants are informed and involved throughout the change programme and fully prepared to exploit the new operational business environment once it is in place.
• Supports Programme Leads and PMO to ensure that all plans, work packages and deliverables are aligned to the expected benefits and leads activities required in the realisation of the benefits of each part of the change programme.
• Ensures that senior management is both aware of and able to provide the required resources.
• Facilitates availability and optimum utilisation of resources.
• Monitors and reports on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods and procedures (including secure software development).
• Develops road maps to communicate future development activity.

Skills, Knowledge and experience you will need for success

• Project Management: Experience and skills of managing IT projects using Agile delivery methods. Desirable experience of delivering IT Data related Projects - including data integration, analytics, data governance and platform implementations. Experience with Cloud Platforms (Azure, AWS or GCP) and Azure DevOps for planning managing data projects
• Budgeting and forecasting: Experience planning, monitoring, controlling and communicating financial information.
• Forming Relationships: Confident at building and managing constructive working relationships with cross-functional teams, including data scientist, data engineers, architects, business analysts, senior leaders and able to persuade, influence and hold to account different people.
• Executing Plans: Strong organisational, planning and project management skills. Ability to think clearly about business challenges, deadlines and opportunities, identifying the bigger picture and prioritising effectively
• Articulating Ideas: Excellent oral and written communication skills, adept at explaining complex information clearly and concisely, able to communicate effectively to different levels of seniority
• Embracing change: Experience delivering results in fast-paced environments and adjusting approaches to meet changing needs and situations. Proactive in identifying and addressing issues, offering new ideas and implementing improvements to processes and how the team works
• Harmonising work: Work effectively with others, creating an honest team environment and share valuable information and resources

Qualifications
The following training is desirable:

• PRINCE 2 Practitioner, MSP, APMP or equivalent
• Agile Scrum Master or other relevant Agile training
• ITIL v4 Foundation

Inclusivity Statement
Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible - no matter your social background, age, ethnicity, sexual orientation, gender, or disability. We also warmly welcome applicants who are returning to the workforce after a break - for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.
Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. You can read more about our on our careers page.
Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at or call 0330 912 1378.
As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.

Skills Required