Job Description

ICT and MIS Support
Here at One Education, we're looking to appoint an enthusiastic Service Desk Analyst
CALL 0161 276 0160
Salary
Salary up to 25,000 pa
Benefits
30 days holidays (plus Bank Holidays)
Free parking is available locally
Membership of Local Government Pension Scheme
Permanent full time 35 hours per week
The Details
Job Type
Permanent - 35 hours per week
Location
Manchester
Post Code
M15 5GX
Salary
Salary up to 25,000 pa
Start Date
TBC
Job Application
More Information

Salary up to 25,000 pa

Permanent, full time 35 hours per week

30 days holidays (plus Bank Holidays) and office closure at Christmas

Membership of Local Government Pension Scheme

Free onsite parking when working at One Education Offices

One Education is one of the largest education support companies in England. An opportunity has arisen for a suitably qualified, highly motivated and experienced IT Service Desk Analyst to deliver IT support services on our behalf.

Why work for One Education?

We are one of the biggest educational support companies in the North of England delivering a full range of services to schools and other agencies We are at the forefront of creative practice We take pride in our diversity of practice including IT, HR, Educational Psychology, Finance, Safeguarding and Payroll to name a few. Our website will inform you of the full range of services we offer. We work from a modern, vibrant office with good transport links and free parking close by

What do we care about?

The schools, services and the children and young people we support Our ethos, values and principles that underpin our work Our people - their interests, passions and well-being are truly acknowledged and supported




The ideal candidate will have excellent communication skills and a fundamental understanding of servers and networking. It would be desirable if you also have experience of working in education as One Education supports in Primary and/or Secondary School environments, delivering remote support to customers as well as supporting a busy helpdesk.





This is an excellent opportunity, as the successful candidate will have the chance to work with our senior technical staff on installations and projects whilst benefiting from extensive training programmes to promote career development.





If you are looking for a change and can demonstrate experience in the following areas this could be a great move for you:


Microsoft Windows environments - Server and desktop Active Directory - User management, group policy and software/printer management Device deployment, management and support Hardware fault finding & resolution (servers, laptops, desktops, printers) Audio/Visual equipment (touchscreens, projectors, smartboards) Network management, support and auditing Network fault finding and diagnostics Desirable; SIMS / Arbor knowledge Desirable; Apple iOS and/or MDM knowledge




The postholder must have a full driving license & access to their own vehicle



If you require more details or have any questions about this role, please email

dan.smith@oneeducation.co.uk

Should you wish to apply please send your CV and a covering letter detailing your suitability for this role to

recruitment@oneeducation.co.uk

.

If you are invited to interview, you will be required to answer specific Safer Recruitment Questions in advance of the interview.





One Education are committed to safeguarding and promoting the welfare of Children and Young People and expect all employees to share this commitment. This role is subject to enhanced DBS checks and appropriate references.

Closing date: Friday 12

th

December 2025

Interviews: w/c Monday 15

th

December 2025

We are an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.