It Service Desk Analyst (london)
London, United Kingdom
Job Description
https://www.picturemore.co.uk/job-search/1495-it-service-desk-analyst/support/city-of-london/job 2025-12-22 12:11:09 2026-02-04 Picture More Job Ref 46265
Description
IT Service Desk Analyst - 3 Month Contract (250/day, inside IR35)
Looking for a short-term IT challenge supporting a busy legal environment?
What you'll do:
- Provide 1st/2nd line support via phone, remote tools, and desk-side visits
- Resolve user issues efficiently, escalating only when necessary
- Set up new users, devices, and access rights
- Run IT inductions and create user guidance
- Support ad-hoc projects and improve support processes
- Circa 250/day (inside IR35)
- 3 days in the office / 2 days WFH
- 3-month contract, late Jan / early Feb start
- Experience in a similar IT support role in the legal sector
- Strong knowledge of Windows 10/11, Office 365 (Teams, Exchange, Intune)
- Familiarity with iManage, BigHand, or Aderant a plus
- Microsoft Active Directory & Azure AD experience
- Experience supporting hardware and AV/meeting rooms
- Excellent communication skills and a customer-focused mindset
Skills Required
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Job Detail
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Job IdJD4447137
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£250 per day
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Employment StatusFull Time
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Job LocationLondon, United Kingdom
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EducationNot mentioned