Job Description

We are seeking an IT Specialist to join our friendly, customer-focussed IT and Audio-Visual department.


As an IT Specialist, you will be the face of the IT team, providing on-site technical support to Bradford College students and staff. This will include supporting and troubleshooting laptops, PCs, tablets, phones and specialist software & hardware.


Please note that interviews for this role will take place on Thursday 10th July.

Responsibilities include:

Install and configure computer hardware, operating systems and applications Talk staff through a series of actions, both face-to-face and over the phone, to help set up systems and resolve issues Troubleshoot system and basic network problems, diagnosing and solving hardware and software faults Replace parts, as required Create/update user guides, procedures and reports Follow diagrams and written instructions to repair faults and set up systems Support the testing and roll-out of new applications/technologies Set up and configure new user accounts Respond to call-outs within agreed time limits Work continuously on a task until completion (or referral to third parties, if appropriate) Prioritise and manage open support cases assigned to them Establish and maintain a good working relationship with staff and suppliers Provide cover for the IT Service Desk, as needed

For the full job description and person specification, please


For additional information and an overview of the role please

The Ideal Candidate

Our ideal candidate will be learner and quality-focused with a commitment to our vision of working together to transform lives. You should be able to contribute to our journey to Outstanding, creating a positive working and study environment, and, Equity, Diversity & Inclusion should be embedded within your core values.

We particularly encourage applications from female candidates, as this group is currently underrepresented within the department.

Education & Training

GCSE 4 - 9 or equivalent level 2 qualification in Maths or be prepared to pass a test before the interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale GCSE 4 - 9 or equivalent level 2 qualification in English or be prepared to pass a test before the interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale IT related qualification or equivalent experience.

Experience

Experience and knowledge of PC support, including Microsoft Office applications and desktop operating systems. Experience of installing, maintaining and repairing PCs. The ability to demonstrate and explain technologies to non-technical users.

For an informal discussion about the role please contact Neil Blackwell, IT Specialist Manager, ( n.blackwell@bradfordcollege.ac.uk) to arrange a convenient time.


We reserve the right to close this vacancy early depending on the level of interest and number of applications so early application is advised.

Bradford College

At Bradford College, our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.


Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. Undergraduate to postgraduate and professional qualifications to distance learning and short community courses.


We aim to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference in the lives of everyone at Bradford College.

Benefits of working at Bradford College:

Generous annual leave entitlement - equivalent to 30 days of holidays, plus bank holidays Additional college closure days, including 2-week Christmas closure Local government pension scheme, with a generous 18% employer contribution Annual salary reviews Career progression opportunities - 54% of all vacancies are filled internally Free sports and gym facilities Free wellbeing initiatives and access to our exclusive staff indoor and outdoor wellbeing space Confidential employee assistance service and on-site mental health first aiders Access to Bradford College benefits hub, offering retail, travel, leisure and dining discounts and cashback Discounts on greener travel - cycle to work scheme & local MetroCard and Northern Rail discounts Access to hair and beauty treatments in our student-led Signature Spa On-site dining facilities, including our award-winning Grove restaurant A host of training development opportunities Fantastic campus facilities, a short walk to public transport links in the heart of the City of Culture 2025 The opportunity to work for an organisation that is truly committed to creating a better future for all through education and training.

For full details please click here

If you have the drive to further develop your skills and abilities, you will be given the support and opportunities you need to enhance your career. This includes access to in-house training and CPD, professional and academic qualifications and mentoring.

Bradford College is committed to supporting and promoting diversity and inclusion amongst our staff and student body. We promote applications across all sections of the community, recognising the benefits a diverse workforce can bring and therefore particularly encourage applications from groups which are underrepresented in our workforce.


We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. In line with our statutory safeguarding requirements detailed in Keeping Children Safe in Education legislation, this role is subject to an enhanced DBS check, employment references, health screening and social media search.


Please be aware it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children and vulnerable adults.