Job Description

Job Category: IT
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About the role:
We have a great opportunity for someone to join our Business Information Systems team as an IT Supplier and Contracts Lead in Birmingham.
As an IT Supplier and Contract Lead, you will be required to take full ownership of IT supplier and contract management, ensuring value delivery, compliance, and risk mitigation. You will manage the entire supplier lifecycle, from onboarding and contract administration through to performance monitoring and governance.
In this role, you will drive cost efficiency and foster continuous improvement across all supplier relationships, while acting as the lead for supplier management processes and ensuring robust controls and effective collaboration with stakeholders.
About you:
We are looking for a dynamic professional who brings at least two years' experience in end-to-end contract management, supplier relationship management, and performance monitoring to ensure compliance and exceptional service quality. You'll have a strong grasp of contract terms, obligations, SLAs, KPIs, and risk clauses, paired with the ability to influence and collaborate effectively across business and technology teams.
Your organisational skills will be critical as you manage and prioritise multiple contracts, deadlines, and supplier obligations with precision and attention to detail. Confidence in Excel is essential, as you'll create insightful dashboards that track and optimise contract lifecycles.
The successful individual will bring professionalism, discretion, and a client-focused approach, coupled with the ambition to deliver real impact and add value in a fast-paced, evolving environment.
Desirable

• Awareness of UK GDPR, ISO 27001 and information security frameworks
• Understanding of IT services, cloud models (SaaS/IaaS/PaaS), and service management tools (e.g., ServiceNow)
• Exposure to ITIL practices and service management principles

What We Can Offer You:
The opportunity to work for a firm which has been recognised as one of the best places to work in the UK and has been ranked by Great Place to Work for 26 consecutive years.
Excellent benefits, including:

• A hybrid approach to office and remote working.
• 25 days annual leave, with the option to buy up to a week's extra annual leave
• Free private medical insurance, and the option to add family members
• A generous pension allowance
• Life assurance covering four times your annual salary
• The chance of a three-month sabbatical every five years
• Maternity, paternity and adoption leave schemes
• A range of health and wellbeing programmes
• State of the art offices, in the heart of Birmingham City Centre, with an onsite restaurant
• Opportunities to flourish in your role through training and personal development

Equal Opportunities:
Gowling WLG is committed both to promoting equality and diversity in the firm and to Equal Opportunities in employment. The firm believes in equality of opportunity regardless of race or racial group (including colour, nationality, ethnicity, national origins), religion or belief, age, disability, sexual orientation, sex, gender re-assignment and gender identity, marriage and civil partnership, and pregnancy, maternity and paternity. This also includes any incidents of perceptive or associative discrimination and harassment.
At Gowling WLG we seek to attract and retain talented people from a diverse range of backgrounds and cultures, to create an exciting and rewarding place to work. Our aim is to fulfil everyone's potential and together to achieve personal and business goals.
If you have any queries in relation to this position or would like to see a full job description please contact Meg Astley at
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Skills Required