It Support And Customer Service Nottingham
Job Description
IT Support and Customer Service
Location: Nottingham
Saary: 23,500 per annum
An IT support company is looking for a IT Support & Customer Service Apprentice to join their team. This is a great opportunity for someone starting their career in IT who enjoys helping people and solving problems. You'll receive hands-on training, structured learning, and guidance from experienced professionals.
As an apprentice, you'll learn how to provide technical support to customers, assist with troubleshooting, and help maintain IT systems. This role is perfect for someone who is enthusiastic about technology and enjoys working with people.
Key responsibilities
- Learn how to respond to customer queries via phone, email, or chat.
- Assist in diagnosing and resolving basic IT issues (hardware, software, connectivity).
- Help set up and configure devices for customers.
- Support the team in logging and tracking support requests.
- Learn to provide clear and friendly advice to customers.
- Assist with routine system checks and updates.
- Work with the IT team to escalate more complex issues.
- Stay informed about common IT problems and solutions.
- Interest in technology and helping people.
- Good communication skills and a friendly approach.
- Willingness to learn and develop new skills.
- Basic computer knowledge (training will be provided).
To Apply
If you feel you are a suitable candidate and would like to work for Back To Work Complete Training, please click apply to be redirected to our website to complete your application.
Skills Required
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Job Detail
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Job IdJD4359381
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£23,500 per year
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Employment StatusFull Time
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Job LocationNottingham, United Kingdom
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EducationNot mentioned