IT Support Operator Job in Bell & Bain Ltd

It Support Operator

Glasgow, SCT, GB, United Kingdom

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Job Description

Bell and Bain Ltd are seeking an experienced IT Support Operator to join the team. This is a fantastic opportunity to join a company that boasts extremely efficient workflow and continuously invests in the best and latest technology to cater to clients' specific needs.

Job Responsibilities.

Provisioning new users, including laptop and account setup, while supporting the onboarding process. Provide first line technical support to internal users in person and fixing hardware faults and resolving issues on Windows 11 and Android devices. Involvement in system maintenance and patching. Monitoring the health of systems and troubleshooting to resolve issues. Create and maintain detailed documentation of systems, configurations, and processes. Assisting in server and software installation and configuration.

Experience and Skills

Proficient in Microsoft 365. Have a working knowledge of Windows Administration. Solid understanding of computer operating systems, hardware, and software. Ability to effectively collaborate with both technical and non-technical users. Excellent communication skills and a proactive attitude. Strong willingness and ability to learn on the job. A good communicator.
Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Benefits:

Company pension Discounted or free food
Work Location: In person

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