Job Description

Maritime Developments Limited

- Maritime Developments | Tailored consultancy, equipment and personnel packages
Do you want to be a part of a forward thinking team, challenging how things are done today to find improved solutions for tomorrow? Are you energetic and driven, with real hunger to progress?
The MDL brand is centred on a unique personality that shapes us in the development of our team and guides us on how we select who should be part of it. We live

Ingenious Instinct

by always being open minded to ideas, whatever they are and whomever they come from. We encourage creativity and problem solving, we challenge our team, our processes and our offering to customers, and we celebrate our successes.

About the Role

The IT Support Technician will support ongoing business operations including the existing IT and System improvements whilst also enabling new and emerging technology adaptation.

Responsibilities

Enable day-to-day IT operations including IT Management, Configuration, Administration and Technical Support Improve workforce efficiency by providing IT Training. Explore existing and emerging technologies. Facilitate technology adaptation. Assisting with the Management of Hardware & Software Licensing. Assist with Cybersecurity related tasks when required Resolve problems related to hardware, software and networking Track and manage work records, compile job reports, and maintain documentation of support activities. To follow the process of continuous improvement and to demonstrate a continuous improvement approach towards all processes, products, and tasks within their role, to maintain and report key performance indicators, and to act as required to ensure agreed performance standards and expectations are achieved or excelled. To show commitment to HSEQ and to set good personal examples on HSEQ issues within their area of operation and influence. Required to report all accidents and near misses to their line manager, and to always lead by example and set high standards in all aspects of their role. To actively participate in all aspects of HSEQ awareness, education, training, and communication. Accountable for stopping a job if perceived that it is not safe to progress for personnel or the equipment/ product, or if not adhering to MDL standards or procedures. To encourage the team to challenge internal and external processes, procedures, and methodologies to improve the MDL offering. To always maintain good relationships with clients and other stakeholders as well as to act as an MDL ambassador.

Skills and Knowledge

Deep understanding of Windows, MACOS, Android and iPhoneOS Competent in all Microsoft packages including Outlook, Projects, Excel, Word & SharePoint Ability to administer Teams and SharePoint online (good to have) Understanding of Azure technology Stack Pros for knowing any cybersecurity technology stacks. (Example MS Defender) Educational Background: A bachelors degree in information technology, computer science, or a related field. Work Experience: Proven experience as a technical support engineer or in a similar IT role. Pros for any certificates related to IT

Personal Attributes

Able to multitask, work under high pressure and as part of a team Able to work on own initiative and be self-motivated Willingness to learn & adapt Excellent communication skills (verbal and written) with all levels of management, personnel, clients & other stakeholders Attention to detail Proactive, flexible and decisive Able to innovate and challenge

At Maritime Developments, we believe that diversity drives innovation and success. We are committed to creating an inclusive environment where all employees feel valued and supported. We are an equal opportunity employer and encourage applications from individuals of all backgrounds, experiences, and abilities.
For more information on Maritime Developments please visit our Website Maritime Developments | Tailored consultancy, equipment and personnel packages and LinkedIn page (7) Maritime Developments Limited: Posts | LinkedIn.