It Support Technician
Alderley Edge, Cheshire, United Kingdom
Job Description
IT Service Technician - Cheshire / South Manchester
On behalf of our industry-leading client based in Altrincham, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st / 2nd line technical support queries in a professional manner, always maintaining a high degree of customer service.
The IT Service Technician will be responsible for:
- Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query.
- Prioritise incoming queries
- Answering calls, dealing with email requests, Face to face/ at desk support, remote support for teams outside Head Office.
- Drive service improvements and add value to processes
- To carry out routine configuration and installation of software and hardware.
- To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer.
- Office 365 Admin & Management - experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer.
- Azure Active Directory Maintenance
- Desktop Support - Win10 & MacOS
- Device Management & Monitoring - Solarwinds
- IOS/iPhone/IPad support and configuration
- IT Service Desk tools - eg FreshService, remote desktop support
- Free Breakfasts
- Subsidised lunches
- Pension
If this sounds like your perfect role, click Apply without delay!
IT Service Technician - Cheshire / South Manchester
Skills Required
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
IT Hardware End User Computing PC Sales Major IT Services Co
Kidderminster, Worcestershire
Job Detail
-
Job IdJD4024763
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:£25,000-32,000 per year
-
Employment StatusFull Time
-
Job LocationAlderley Edge, Cheshire, United Kingdom
-
EducationNot mentioned