IT Support Technician Job in Dragon WiFi

It Support Technician

Haverfordwest, WLS, GB, United Kingdom

Apply Now

Job Description

Job Overview

We are seeking an IT Support professional to join our Pembrokeshire based team and provide technical assistance to our growing customer base. The role involves resolving IT issues, maintaining systems, and ensuring smooth operations within the IT infrastructure.

Duties

- Provide technical support and troubleshooting for software and hardware issues
- Set up and configure computer systems, software, and peripherals
- Manage user accounts and permissions
- Monitor network performance and security, including firewall configurations
- Respond to help desk tickets in a timely manner
- Collaborate with teams to implement IT projects

Requirements

- 2+ years of experience in IT support or a related field
- Experience in software troubleshooting and system maintenance
- Knowledge of Windows Server operating system
- Ability to work with help desk systems and ticketing tools

Job Type: Full-time

Pay: 25,000.00-35,000.00 per year

Benefits:

Company events Cycle to work scheme Free parking On-site parking Private medical insurance
Ability to commute/relocate:

Haverfordwest SA62 4LQ: reliably commute or plan to relocate before starting work (required)
Experience:

IT support: 2 years (required) Customer service: 1 year (required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.