Job Description

We are Cunningham. We are one of Ireland's award-winning building and civil engineering contractors with an extensive track record in delivering projects across multiple sectors in Ireland, including mission critical, healthcare, education, fit out and residential. The company has recently expanded into new markets and business sectors, particularly in the infrastructure and specialist areas and has gained a reputation as a leading and reputable contractor who delivers quality assured solutions to its wide-ranging customer base.



Our people are at the heart of everything we do, and we're committed to delivering an exciting career with learning, development and progression potential.



We are currently seeking an experienced and talented

IT Sup

port Technician

to join our high performing team.

REPORTING TO:

IT Manager

LOCATION:

Based in Newry, Co Down

CONTRACT TYPE:

Full Time, Permanent

HOURS:

Monday - Friday (early finish on Fridays)

ROLE PURPOSE:

1st Line IT Support



As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes.

Role Responsibilities

To provide technical support for all hardware, software and associated peripherals/devices across 10 sites in N. Ireland/Ireland. To install, configure and maintain operating systems to agreed standards. To perform upgrades, new installations and carry out routine procedures on site infrastructure. Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults. Helpdesk Administration and Escalation, Backup, Antivirus, Office365 and IT Asset Management Administration

Knowledge, Skills & Experience Required

3rd level education and a background within a similar IT Support environment. Office 365 Desktop App's (Word, Excel, Outlook etc.) Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint Experience of Windows Server including active directory, group policy and HyperV Good communication required with excellent written and verbal skills. Full Driver's license

Benefits

As part of the Cunningham team, you will be offered the following employee benefits in addition to your market leading salary:



31 days Annual Leave


Life Assurance Policy


Pension Scheme



Employee Assistance Programme



Flexible Working Policy



Wellbeing Events



Company Occupational Health



Social Events



Team Development Days



Ongoing Training & Development


Bespoke career pathways



Support for Chartership Pathways



State-of-the-art office facilities



On-Site Car Parking



Professional Membership Support



Branded clothing