Job Description

About The Role
Want to be part of something special?
Role: IT Support Technician
Location: Care South Head Office, Commercial Road, Poole, BH14 0HU
Pay: Up to 29,500 per annum, depending on experience
Hours: 37 Hours per week
About the role
Join our team as an IT Support Technician and become the first point of contact for all IT and Software support across our organisation. In this people focused role, you will provide clear, patient guidance to staff, ensuring issues are resolved promptly while maintaining high technical standards.
If you thrive in a service driven environment, have a passion for delivering reliable technical support and enjoy helping others, this is an exciting opportunity to make a real impact every day.
About you
You will;

• Have 2 years+ experiences in an IT/Software support role within a customer focused environment.
• Be confident in delivering training and creating documentation.
• Have Experience troubleshooting hardware, Software and Network Issues.
• Be comfortable engaging with users in person or over the phone.
• Have the ability to work collaboratively.
• Manage priorities effectively.
• Have a proactive approach to problem solving.

If this sounds like you, come and be part of a team that truly makes a difference!
Your Rewards and Benefits
At Care South, we really value all our staff, whatever the role. We offer a stimulating and incredibly rewarding career. We celebrate all our staff every year through the Care South Stars Awards. Our comprehensive package includes;

• Online/retail discounts - Blue Light Card.
• Employee referral bonus scheme.
• Contributory pension scheme.
• Life insurance.
• Staff association.
• Local staff reward programme
• Onsite learning and development team.
• Career progression.
• Competitive pay rates.
• Employee assistance and wellbeing programmes.

Ready to Join Us?
If you're supportive, and ready to make a difference, we'd love to hear from you. Apply today and become part of something truly special.
About You
About Us
About Us
PEOPLE | PASSION | PURPOSE
Care South are one of the top 20 rated Care Home Groups in the UK based on published reviews from residents and their family and friends at carehome.co.uk.
As a not-for-profit charity, our HEART values are key to us providing outstanding care. For more information about us, our values and benefits, please visit our website: .
If you have any questions, please contact the recruitment team on 01202 712448.

Skills Required