Job Description

Ringwood BH24, UK
xc2xa325,077 + Profit Share + Benefits
Permanent
Advertised on: 23/05/2025
Trusted Technology are recruiting for an IT Support Technician!
IT Support Technician
Location: Ringwood, Hampshire, + hybrid home working.
Salary: xc2xa325,077 + Profit Share + Benefits
Hours: 37.5 hours per week full time
The Role:
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers.
This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
Skills & Experience
To succeed in this role, you will need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customer service environment.
This role is subject to a clear standard DBS check being received.
The Package

• Ongoing training and support
• Company Profit Share (first xc2xa33,600 is tax free)
• 22 days annual leave plus bank holidays, increasing with length of service.
• Birthday as additional paid leave.
• Additional paid leave (dependent on company performance).
• Company sick pay policy.
• Pension Scheme.
• Private Medical Insurance including dental.
• Free Parking
• Hybrid Working
• Progression opportunities.
• Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership
Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support-desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.
No agencies please.