Job Description

A real opportunity in Cornwall, with a UK market-leading family-run business.

At Continal, we don't just build great heating systems -- we also build great careers. Our two previous employees in this role developed long-standing careers with us, gaining deep technical and business knowledge, and both eventually became Directors. This is more than just an IT job -- it's a genuine opportunity to grow, learn, and shape your future as a key part of a successful business.

We're looking for a hands-on, tech-savvy IT & Systems technician to join our team. You'll work closely with the Operations Manager, CEO, and wider team to support everything from hardware and software to systems, websites, automation, and more. If you're practical, creative, and keen to build real experience in all areas of IT and systems, this could be the start of something big.

Why choose us?

You'll be based in our head office, conveniently located just off the A30 at Launceston. It's a vibrant, supportive environment built to help you do your best work and enjoy a rewarding long-term career.

Ideal work hours:

Regular Monday to Friday hours.

Team spirit:

You'll join the Continal family. We care about your wellbeing and enjoy regular team activities like go-karting, quad biking, or just grabbing a curry together.

Career development:

This role has a proven track record -- our two previous IT Technicians went on to become directors. You'll work closely with the CEO and leadership team, picking up valuable business knowledge along the way.

Role Summary:

We're looking for a practical, creative, and proactive IT & Systems Technician to support the smooth running and continuous improvement of our internal systems and digital infrastructure. You'll have a wide-ranging role -- from IT support and cloud systems to process automation, CRM/ERP management, and website maintenance.

You'll be central to our team's productivity and innovation, working directly with senior leadership and other departments to keep everything running efficiently while identifying smarter ways of working.

Key Responsibilities:

Provide day-to-day IT support across the business (hardware, software, networking, VoIP, printers, etc.) Manage and maintain internal systems such as CRM, ERP, and cloud services (Microsoft 365) Build and update websites and landing pages (mainly in Webflow) Design and maintain digital and print marketing materials using Adobe Creative Suite Support general IT-related tasks across departments as needed Automate and streamline processes using tools like Excel, VBA, and low-code platforms Set up and manage user accounts, devices, and permissions Work with external IT systems providers and troubleshoot any technical issues Generate detailed reports and data analysis for all areas of the business when required

Must-Have Skills & Experience:

Solid IT support experience (hardware, VoIP, networks, software) Strong knowledge of Microsoft 365 (Teams, SharePoint, email/user admin) Advanced Excel skills, including comfortable use of pivot tables, macros and VBA Experience building and maintaining websites (ideally using Webflow) Proficient with Adobe Creative Suite (InDesign, Photoshop, Illustrator) Able to quickly learn and adapt to new tools and systems Strong problem-solving ability and keen attention to detail

Nice to Have:

Experience with e-commerce platforms like Shopify or WooCommerce Familiarity with CRM, ERP, or WMS systems such as Zoho or Hubspot Experience with low-code/no-code tools such as Zapier, Make, or Bubble.io Working knowledge of REST APIs and connecting different platforms Some understanding of SEO or basic web analytics Some experience with digital marketing, such as email campaigns, social media, or Google Ads

What We're Looking For:

Tech-savvy and self-motivated with a proactive mindset Great at translating technical issues into simple explanations Comfortable juggling multiple projects and priorities Team player who takes ownership and follows through Always looking for better, smarter ways of working
Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Casual dress Company events Company pension Health & wellbeing programme On-site parking
Work Location: In person