Job Description

IT Technician - Secondary School (Tower Hamlets, East London) Start Date: ASAP Contract: Full-time, Year-round Salary: Competitive, dependent on experienceOur dynamic and forward-thinking secondary school in Tower Hamlets is seeking a skilled and enthusiastic IT Technician to join our established IT support team. This is an excellent opportunity for someone who is passionate about technology and committed to providing high-quality support to staff and students.Key Responsibilities:Provide first-line technical support for staff and studentsMaintain, troubleshoot, and repair hardware, software, and network systemsSupport the setup, configuration, and maintenance of school IT equipment (PCs, laptops, printers, interactive boards, etc.)Manage user accounts, passwords, and access permissionsAssist with monitoring the school's network performance and resolving issuesEnsure IT rooms and equipment are secure, safe, and fully operationalSupport the rollout of new technologies and system upgradesMaintain accurate logs, inventories, and documentationAbout You: We are looking for someone who has:Previous experience in an IT support role (school experience advantageous but not essential)Strong troubleshooting and problem-solving skillsGood knowledge of Windows operating systems, Office 365, and basic networkingA proactive, customer-focused approachExcellent communication and organisational skillsThe ability to prioritise tasks and work efficiently under pressureA commitment to safeguarding, professionalism, and teamworkWhy Join Us?Supportive and diverse school communityExcellent professional development and training opportunitiesModern learning environment with evolving technologyConvenient Tower Hamlets location with great transport links

Skills Required