Job Description

A fantastic opportunity has arisen for a skilled, proactive and customer-focused IT Technician to join a modern, forward-thinking and digitally innovative secondary school in Swindon. This full-time, permanent role begins January 2026, offering excellent development opportunities within a well-resourced ICT environment.
Job Overview
As an IT Technician, you will play a vital role in keeping the school's technology running smoothly, supporting both staff and students with a wide range of technical needs. Your responsibilities will include:

• Providing frontline technical support for hardware, software and network issues
• Maintaining classroom devices, including PCs, laptops, tablets and interactive whiteboards
• Supporting AV systems, projectors and digital learning technology across the site
• Assisting with Office 365 administration, user permissions, password resets and account setup
• Monitoring and maintaining network stability, WiFi connectivity and printing systems
• Supporting installations, system upgrades and long-term ICT improvement projects
• Maintaining accurate helpdesk logs and delivering excellent customer service
• Troubleshooting issues calmly, efficiently and professionally in a busy school environment

This is an excellent role for a technician who enjoys problem-solving and supporting a large, dynamic user base.
The School
This Swindon secondary school is highly regarded for:

• Its strong digital strategy and investment in new technology
• A friendly, collaborative ICT team who share expertise and resources
• Excellent CPD opportunities, including pathways into senior technician roles
• Supportive leadership who value innovation and efficiency
• Modern learning spaces equipped with up-to-date hardware and software

The school is committed to maintaining a robust digital infrastructure that enhances teaching, learning and administrative systems.
Experience & Qualifications

• IT support experience (school experience welcome but not essential)
• Strong knowledge of Windows OS, Office 365, hardware and network troubleshooting
• Confident communication and interpersonal skills
• Ability to prioritise tasks and work effectively under pressure
• A positive, customer-focused approach with a willingness to learn new systems

Application
If you are interested in this IT Technician opportunity in Swindon, please forward your CV as soon as possible for consideration.
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