Job Description

? ICT Technician - Immediate Start | Temporary Contract
? Location: North East (travel across multiple academy sites may be required)
? Contract: Full-time | 37 hours per week | 52 weeks (all year round)
? Salary: 26,835 - 27,711 (Grade 4, SCP 10-12)
? Hours: Monday-Friday
? Start Date: ASAP
? About the Role
An exciting opportunity has arisen for a proactive and technically skilled ICT Technician to join a dynamic educational trust. You'll play a key role in ensuring the smooth running of ICT systems, providing high-quality technical support to staff and students, and maintaining the reliability and security of the academy's IT infrastructure.
This is an urgent role, starting as soon as possible. Please only apply if you have relevant experience and are available immediately. This opportunity is subject to an Enhanced DBS check, and we particularly welcome applicants who are already on the DBS Update Service.
? Key Responsibilities

• Provide first-line ICT support to staff and students
• Maintain and troubleshoot hardware, software, and network systems
• Manage support tickets via the Helpdesk and prioritise effectively
• Assist with the setup and maintenance of ICT suites, devices, and peripherals
• Support the testing, commissioning, and repair of ICT and AV equipment
• Maintain accurate software and hardware inventories
• Help evaluate and implement new software and systems
• Ensure ICT operations comply with GDPR, Health & Safety, and safeguarding policies
• Engage in professional development to stay current with ICT innovations

? About You
You're a confident, solutions-focused individual who thrives in a busy environment. You bring excellent technical knowledge, strong communication skills, and a commitment to providing exceptional service.
Essential:

• Experience providing ICT support in a professional or educational setting
• Strong understanding of hardware, software, and networks
• Excellent organisational and prioritisation skills
• Calm and professional under pressure

Desirable:

• Experience within a school or multi-site organisation
• Familiarity with MIS or education-specific systems

? Why Join?

• Be part of a supportive and forward-thinking ICT team
• Continuous training and professional development opportunities
• Contribute to an organisation making a real difference in education
• Competitive salary and benefits package

This role involves working with children and requires an Enhanced DBS check. The organisation is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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Skills Required