Job Description

Basis

Full time

Job category/type

Business Support

Date posted

03/10/2025

Job reference

HJ0390

Background

Hugh James is a top 100 UK law firm offering a full range of legal services, with offices in Cardiff, London, Southampton, Plymouth and Manchester.

The role is based in our head office and the successful candidate will join a team providing IT training support across our UK sites.

Our workforce has grown to more than 600 and the Firm continues to welcome new starters on board.

The successful candidate will play a vital role in the induction process, ensuring all employees have a positive experience on joining Hugh James.

The role

We are looking for an experienced Training professional who has delivered systems and software training. This role will include:

Delivering training sessions through a variety of media including weekly face to face and remote new starter induction training Coordinating training sessions for existing staff when required Carrying out new system training when rollouts are completed Promptly responding to requests for assistance on the IT support channel Updating session plans, learning resources when required Working with departments across the firm to identify learning needs proactively Producing high quality learning guides for individual departments

Skills & Qualifications

The ideal candidate will have an elevated level of general PC literacy, with systems such as Windows 11 and Microsoft Office.

Experience of law specific software such as iManage and Visualfiles is advantageous but not essential.

The role may involve travel between office sites as required, locations include London,Manchester,Plymouth and Southampton.

Life at Hugh James

We never shy away from a challenge

We are a leading, full service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes.

Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges of all sizes are readily accepted.

The Hugh James difference

Our law firm has always been guided by the idea that self-belief is just as important as skill set. Our pursuit of righting wrongs and protecting what important keeps us driving forwards. It in our roots! We won stop until we find the answers; the outcomes that are needed.

We are focused on the work we do, the business we run, and our culture.

Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth. servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers.

Our collegiate culture, our forward looking ethos, our values serve to make us bigger, better, bolder than ever before.

A positive force in the community

Our work with charities on a local and national level plays a huge part in our day to day lives.

We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.

Some of our benefits on offer include:

Minimum of 25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Hybrid working

Employee Assistance Programme

Discounts for local businesses

Professional fees paid (subject to requirement for your role)

Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Jo Herbert

We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.