It Trainer (legal Applications)
Job Description
IT Trainer (Law Applications)
Hybrid working 2-3 days a week - Spalding / Alconbury / Nottingham / Birmingham (Location dependent)
30,000 - 35,000
I am currently partnered with a law firm, who require a IT trainer to support with the following tasks:
Provide day?to?day support for the firm's core legal applications (e.g., iManage, BigHand, Elite, time-recording and workflow tools).
Provide occasional 1st?line cover during busy periods, including triage, ticket logging, and resolving simple application issues.
Diagnose and resolve application issues, ensuring timely updates to users and clear ticket documentation.
Investigate recurring problems and propose long?term solutions or process improvements.
Liaise with third?party vendors and internal teams to resolve escalated issues.
If you are experienced in:
Application support, systems support, or technical analyst role within professional services (legal, financial, consultancy, or similar).
Strong working knowledge of legal or business applications such as:
Practice Management (Elite 3E or similar)
Document/Case Management (iManage or similar)
Time Recording/Dictation (Intapp Time, BigHand)
Microsoft 365 & related integrations
Ability to analyse complex issues and provide clear, practical solutions.
Excellent communication and stakeholder?management skills.
Strong documentation and process?driven approach.
Please apply now to find out more about this great opportunity!
Skills Required
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Job Detail
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Job IdJD4604732
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£30,000-35,000 per year
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Employment StatusFull Time
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Job LocationSpalding, Lincolnshire Nottingham, United Kingdom
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EducationNot mentioned