It User Support Technician
Job Description
Overview
As an IT User Support Technician, you will be the first point of contact for end-users experiencing technical issues. You will be responsible for diagnosing hardware/software problems, resolving network issues, and supporting users in person, remotely, or over the phone. This is a hands-on role that requires strong communication skills, attention to detail, and a genuine desire to help users resolve their technical issues efficiently.
Duties
Support our Operations Team with a broad range of IT administration tasks including: - Application user and access management -File server user and access management -Helpdesk ticket management.
Assist the Information Security Manager with due diligence requests.
Provide IT assistance to our staff Upgrade and maintain software, hardware and systems.
Manage our Active Directory installation and users Assist with the management of our mobile devices and asset register
Job Type: Full-time
Pay: 30,000.00-36,000.00 per year
Benefits:
Company pension
Private medical insurance
Work from home
Work Location: In person
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Job Detail
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Job IdJD4280376
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationHatfield, ENG, GB, United Kingdom
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EducationNot mentioned