Job Description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are looking to recruit a Jewellery Polisher & Cleaner working in our Coulby Newham Head Office.

Benefits

Competitive market rates of pay

Monthly pay

Bonus Scheme

28 days holiday increasing to 33 (with service)

Birthday Holiday

Company Pension Scheme

Staff Discount scheme

Comprehensive induction programme

Opportunities for staff development

Employee Recognition Scheme

Fully supported Employee Assistance Programme and access to our 24/7 well-being portal

Fully inclusive family friendly policies.

Job responsibilities

We are keen to employ a passionate individual who cares about customers and strives to always deliver a top-class service level in their team, you will be responsible for cleaning and polishing jewellery products using the appropriate equipment.

Key Duties and Tasks:

Clean, polish jewellery using the appropriate equipment following Health & Safety guidance instructions

Deal with internal queries regarding quality of the cleaning, and address any re-clean or any other issues

Prioritise cleaning workload in line with line manager instructions ensuring KPI's are met and there are no bottlenecks

Complete any other tasks requested by the Jewellery Processing Manager

Essential attributes:

Teamwork

Be able to demonstrate how you have made a contribution to a successful team

Have previous experience of working in a small team

Show willingness to help and support team goals

Time Management

Be able to demonstrate how you have managed your own priorities in a work situation

Be able to demonstrate how you manage your day-to-day priorities either at work or home

Be able to demonstrate how you have worked with a targeted workload in a previous role

Customer Focus

Able to display knowledge of jewellery products

Show an understanding of the practical meaning of 'the customer always comes first' and work with internal team to deliver great standards.

Communication

Have good listening skills

Be able to solve basic customer and colleague communication issues

Can take instruction and communicate confidently with colleagues and customers

Have basic knowledge of both the operation of a PC and keyboard skills

Preferred attributes:

PC Skills Required

MS Office

Word

Excel

Outlook

Person Specification:

Reliable and trustworthy Team Player Positive attitude Excellent communicator and listener Analytical Friendly and approachable Hard working
You must be willing to work 37.5 hours per week. (5 days per week Monday to Friday)

This is an opportunity to pursue a career in a recently voted Employer of the Year Company (in the coveted NPA Awards). Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work

95% of staff believe they have job security

85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Job Types: Full-time, Permanent

Pay: Up to 12.80 per hour

Expected hours: No less than 37.5 per week

Benefits:

Company pension Employee discount
Experience:

Computer skills: 1 year (preferred)
Work Location: In person