Job Description

About the Role:

We are looking for a reliable and organised

Administrative Assistant

to join our busy plumbing and electrical team. The successful candidate will play a key role in supporting the office with day-to-day administration, preparing and typing compliance certificates, and ensuring all documentation is accurate and up to date.

This role would suit someone with previous administrative experience, excellent attention to detail, and strong communication skills.

Key Responsibilities:

Type, prepare, and issue compliance certificates for plumbing and electrical work (e.g. Gas Safe, Part P, EICR, etc.) Manage and maintain accurate records of completed jobs, certificates, and customer files. Communicate with engineers to gather necessary job information and ensure certificates are completed promptly. Handle incoming phone calls and emails, responding to customer and supplier enquiries professionally. Schedule appointments and manage the company diary for engineers and inspections. Process invoices, quotes, and purchase orders where required. Maintain organised filing systems (both digital and paper-based) Ensure all compliance paperwork meets industry standards and deadlines. Assist management with general office duties and administrative support.

Requirements:

Previous administrative experience (preferably within a trade, construction, plumbing, or electrical environment) Strong typing and data entry skills with excellent attention to detail Proficient in Microsoft Office (Word, Excel, Outlook) and confident using online portals. Strong written and verbal communication skills Ability to prioritise workload and meet deadlines in a busy environment. Friendly, professional, and approachable manner Reliable and self-motivated with good time management skills

Benefits:

Competitive salary 28 days holiday (including bank holidays) Pension scheme Supportive and friendly working environment On-the-job training provided

How to Apply:

Please send your CV and a short cover letter outlining your relevant experience to info@midland-signal.co.uk

Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: No less than 37.5 per week

Benefits:

Company pension
Work Location: In person