Job Description

About triSaaS

triSaaS is a fast-growing software company behind some of the UK's most effective SaaS platforms - including Logit, eSource Wizard, Rota King, and Purchase Warrior. Our award-winning tools are trusted by over 5,000 sites to streamline operations in sectors such as hospitality, manufacturing, education, and care.

We thrive on solving complex problems with smart, simple software - and we're looking for a

Junior Account Manager

to join our dynamic team and help drive client success and account growth.

The Role

This is a fantastic opportunity for someone with a passion for people, a knack for systems, and a desire to grow within a rapidly scaling tech company.

You'll support existing customer accounts and work closely with senior account managers to help clients get the most value from our products. As you grow into the role, you'll take more ownership of your own portfolio, with excellent opportunities for progression.

What You'll Do

Managing and nurturing client relationships Provide friendly, proactive support to ensure customer satisfaction Help identify up-sell opportunities across the triSaaS product suite Support the Account Management team promote new features and product enhancements Collaborate with internal teams to deliver outstanding service Track customer performance and report on account health Maintain accurate records in CRM and other internal systems

What We're Looking For

A warm, outgoing personality - someone who enjoys working with people and takes pride in helping customers succeed 2+ year experience in a customer service, SaaS support, or hospitality environment A basic understanding of digital systems or software platforms (CRM, task management, or P2P systems a bonus) Strong communication and organisational skills A motivated, goal-oriented mindset - you like a target and enjoy seeing results
Eagerness to learn and grow in a fast-paced tech environment

Perks & Benefits

Base salary from 24,500 per year

10% commission on all account revenue growth

- earn directly from the value you help create. Whether it's a module up-sell or a Professional Services Plan, your contribution pays off. On-site gym Free on-site parking Company pension Full training and continuous development A friendly, ambitious team and excellent career growth potential Part of a lively business community with fantastic transport links.

Ready to Join Us?

If you're looking to build your career in SaaS Account Management and want to work in a high-energy, customer-first environment, we'd love to hear from you.

Job Type: Full-time

Pay: 24,500.00-25,500.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Free parking On-site gym On-site parking Work from home
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person

Reference ID: Junior Account Manager