Job Description

RealVNC is the remote access platform for engineers looking for the most reliable and the most secure solution built by the creators of VNC technology. Over the last 25 years, as the inventors of VNC, we've enabled a global workforce to work wherever works and created the remote access market. Our software is used by hundreds of millions of users worldwide including IT professionals from global companies, such as Intel, IBM, NASA, Shell, DreamWorks and Philips.



Our lead product, VNC Connect, allows users to connect securely to a remote device anywhere in the world, see its screen in real-time, and take control as though sitting in front of it. The product has been deployed across a myriad of use cases, from remote support through to deploying the software onto connected devices such as medical ventilators, set-top boxes, heavy industrial machinery and more.



Backed by leading mid-market private equity firm, Livingbridge since 2021, we are investing in our people to support our highly ambitious growth plans. As part of our people strategy to develop our next generation organisation, we are looking to add new team members that are integral to the success of the business, committed to delivering high quality results, collaboration and innovation to help accelerate company growth.

Position:

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RealVNC are looking for an ambitious and motivated Junior Account Manager to generate net new revenue within our existing customer portfolio.


The Junior Account Manager role is pivotal to the success of RealVNC by fostering key stakeholder relationships to deliver expansion across the existing business, playing an integral role in the business.


What you'll do:

Manage a range of SMB and Enterprise accounts to generate significant revenue through establishing, nurturing, and expanding these relationships. Proactively seek, manage and negotiate upsell and cross sell opportunities by collaborating with the wider client team (Renewals, CSMs and our Customer Service Dept). Remain engaged with your accounts in the long term, to ensure continued satisfaction and growth. Prospect, qualify and develop sales-ready opportunities via email, phone, and LinkedIn. Support team interaction with the wider business such as Product and Marketing teams. Meet or exceed monthly targets for expansion.

Other responsibilities:

Develop in-depth knowledge of RealVNC products and their benefits to clearly articulate value proposition to Manager, and technical and business executives. Build a network of customers and industry contacts to facilitate expansion and successes with our key customers. Collaborate with the wider revenue team to ensure excellent service throughout the lifecycle of the client. Collaborate with our Partner team to map, plan and land opportunities with our partners. Review your own performance and effectively manage your pipeline. Accurately document all activity in our CRM system. Attend team meetings and share best practice with colleagues.

Requirements:

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You

Have a track record of over-achieving targets in a SaaS or similar business managing existing customer expansions. Have experience working and closing deals ranging from 1k to 20k ARR for SMB and global, enterprise businesses. Are enthusiastic, positive and a self-motivated team player with a strong work ethic. Are a dynamic individual that responds well to change and works well in a fast-paced environment. Are heavily process oriented with a meticulous level of opportunity management. Have strengths in research and problem solving. Have strong listening and presentation skills, with a knack for building rapport quickly and establishing trust. Have strong objection handling and negotiation skills. Demonstrate a disciplined approach to daily activity planning, setting goals and achieving success. Have great organisation skills and attention to detail - good pipeline management skills. Are able to to multitask, prioritise and manage your time effectively.

Other information:

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Benefits

This role offers a great opportunity to join our Engineering Team, working for a successful, growing company with a recognised global brand and huge potential and vision. Working with us on our growth journey provides the chance to see first-hand how your individual contributions as part of a dynamic team influence the success of our business. We're committed to creating a culture where contributions are recognised, careers grow and people thrive together. Through a clear career framework and ongoing development, we can help you unlock your full potential.





We also offer generous benefits, including a contributory pension, EV car leasing scheme, private dental and medical cover.



We work in a hybrid environment where employees combine working remotely and working from the office to facilitate a high-performance working environment - with the ability to collaborate effectively and build a cohesive team bond whilst being able to focus and deliver quality results. With this in mind, you will need to easily be able to commute to London and/or Cambridge.

How to Apply

If you'd like to join RealVNC as a Junior Account Manager, please click on the 'apply for this job' button and fill in your details.



RealVNC has a responsibility to ensure that all staff are eligible to live and work in the UK and if you're invited to interview you'll be required to provide proof of your eligibility to work.



RealVNC is an equal opportunities employer, committed to staff welfare and professional development.

Staffing and Recruitment Agencies

To all Staffing and Recruiting Agencies: Our website is only intended for individuals and preferred suppliers of RealVNC. Staffing and recruiting agencies and individuals being represented by an agency that is not a preferred supplier are not authorized to use this site or to submit profiles, applications or CVs, or to forward CVs directly to employees or any other company location, and any such submissions will be considered unsolicited.



RealVNC does not accept unsolicited CVs or applications from agencies other than preferred suppliers. RealVNC is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.