Job Description

Job Advert


KeTech is a leading provider of intelligent communication and information systems for the transport and rail sectors. We design, build, and deliver innovative technology that keeps people informed, connected, and safe. With decades of experience and a passion for excellence, we're proud to support some of the UK's most critical transport networks.



As we continue to grow, we're looking for a motivated

Junior Account Manager

to join our dynamic team and help nurture our valued client relationships.



As our

Junior Account Manager

, you'll play a key role in supporting our customers and ensuring the successful delivery of projects and services. Working closely with senior account managers, engineering, and operations teams, you'll help maintain smooth communication between KeTech and our clients.



You'll develop a strong understanding of our products and services while learning how to manage accounts effectively -- an excellent opportunity to grow your career in a technology-driven environment.



Key responsibilities include:



Support senior account managers with day-to-day client communications and sales coordination. Help manage customer accounts, ensuring satisfaction and meeting targets. Prepare proposals, quotations, and presentations for client review. Track sales progress and maintain accurate account records. Attend client meetings and assist with presentations or reviews. Identify opportunities to improve service and strengthen customer relationships. Collaborate with internal teams to resolve issues and deliver on our commitments.

We're looking for someone who's enthusiastic, organised, and eager to learn. You might be a recent graduate or have 1-2 years of experience in a customer-facing or administrative role.

Essential Skills & Qualities:

Excellent communication and interpersonal skills. Strong organisational and time management abilities. Proactive, detail-oriented, and able to work under pressure. Confident using Microsoft Office (Word, Excel, PowerPoint). Willingness to learn about technical systems and solutions.

Desirable:

Some experience in account management, project coordination, or office based customer service. Interest in technology, engineering, or transport industries.


Be part of a forward-thinking, innovative tech company. Receive hands-on training and mentorship from experienced account managers. Opportunities for professional development and career progression. Collaborative, fun and inclusive working culture. Competitive salary and benefits package.


If you're ready to take your first step into account management and want to work with an ambitious, technology-driven company, we'd love to hear from you.



Send your CV and a short cover letter to Jessica.wilson@ketech.com with the subject line "

Junior Manager Application ".