Job Description

Role purpose

Join PIC and Drive Continuous Improvement!

We are seeking a dynamic professional to support the Business Process Improvement team in delivering key projects that enhance operational effectiveness across the company. You will play a vital role in supporting the Business Process Improvement Analysts in building a culture of continuous improvement, helping teams streamline workflows, optimise efficiency, and unlock new possibilities through data-driven insights.

What You'll Do

Project Governance & Performance Monitoring - Ensure process improvement projects align with company objectives, follow best practices, and meet measurable KPIs. Process Optimisation - Identify inefficiencies and implement improvements to drive operational excellence. Data Analysis & Reporting - Utilise insights to assess process effectiveness and recommend enhancements. Risk Management - Identify potential risks and develop mitigation strategies. Coaching & Support - Guide business representatives and analysts in process analysis and improvement methodologies. Receive training to become a Black Belt

Requirements

What We're Looking For

A self-starter passionate about business transformation and thrives on optimising processes, driving efficiency, and making a meaningful impact?

Technical: Familiarity with Power BI reporting, SharePoint & Excel Strong analytical skills: Able to interpret data, identify patterns, and apply statistical tools effectively. Process-Oriented Thinking: Understands workflows and can spot inefficiencies or areas for improvement. Change Agent Mentality: Willing to challenge the status quo and drive transformation. Self-Motivated & Curious: Eager to learn and apply new methodologies, not just follow instructions. Customer-Focused: Understands how process improvements impact customer satisfaction and business outcomes. Communication Skills: Can clearly convey complex ideas to both technical and non-technical audiences.

Benefits

In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.