to join our fast-growing marketing team. This is an excellent entry-level opportunity for someone looking to develop their communication, sales, and customer service skills within a dynamic marketing environment.
As a Junior Call Centre Agent, you'll be responsible for engaging with potential customers over the phone, providing information about products and services, and supporting marketing campaigns designed to promote client brands. Full training will be provided, so no prior experience is required, just a positive attitude and a willingness to learn.
Key Responsibilities
Make outbound and receive inbound calls to promote client products and services.
Deliver outstanding customer service and represent brands professionally.
Engage with customers to understand their needs and provide suitable solutions.
Support marketing and promotional campaigns through effective communication.
Accurately record customer details and maintain up-to-date information in company systems.
Work towards individual and team targets while maintaining quality service standards.
Collaborate with the marketing team to provide feedback and insights from customer interactions.
What We're Looking For
Excellent communication and listening skills.
A confident, friendly, and professional phone manner.
A proactive attitude and eagerness to learn.
Ability to work effectively both independently and as part of a team.
Strong organisational and time management skills.
No previous experience required, full training will be provided.
What We Offer
Comprehensive training and ongoing coaching to develop your skills.
A fun, supportive, and energetic work environment.
Opportunities for career progression in marketing, sales, and customer engagement.
The chance to work with exciting brands and be part of a growing company.
Ready to take the first step in your marketing and customer service career? Apply now and join our ambitious team today!
Job Type: Full-time
Pay: From 30,000.00 per year
Benefits:
Additional leave
Bereavement leave
Company events
Employee mentoring programme
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Sabbatical
Sick pay
Work Location: In person
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