to join our growing marketing team. This is a fantastic entry-level opportunity for someone looking to develop their communication and customer service skills while working in a dynamic and fast-paced marketing environment.
As a Junior Call Centre Agent, you will be responsible for engaging with customers over the phone, providing information about products and services, and supporting our marketing campaigns. You'll play a vital role in creating positive customer experiences and promoting client brands.
Key Responsibilities
Make outbound and receive inbound calls to communicate with customers.
Promote products and services with professionalism and enthusiasm.
Handle customer enquiries, provide accurate information, and resolve any issues.
Support marketing campaigns and promotional activities through phone-based engagement.
Maintain accurate customer records and update databases as needed.
Meet performance goals while maintaining high-quality service standards.
Work collaboratively with the marketing team to improve communication strategies.
What We're Looking For
Excellent communication and listening skills.
A confident and friendly telephone manner.
Strong interpersonal and problem-solving abilities.
A proactive, positive, and professional attitude.
Ability to work well in a team environment.
No previous experience required, full training will be provided.
What We Offer
Full training and ongoing support to help you succeed.
A friendly and encouraging team environment.
Opportunities for growth within marketing and customer engagement.
Hands-on experience working with exciting brands and campaigns.
Ready to take your first step into customer service and marketing? Apply now and join our ambitious team today!
Job Type: Full-time
Pay: From 30,000.00 per year
Benefits:
Additional leave
Bereavement leave
Company events
Employee mentoring programme
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Sabbatical
Sick pay
Work Location: In person
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