to join our marketing team. You will be the first point of contact for customers and prospects, providing excellent service and support via telephone and other communication channels. This is a fantastic opportunity to gain valuable experience in a fast-paced marketing environment.
Key Responsibilities
Handle inbound and outbound calls professionally and efficiently
Assist in answering customer enquiries about marketing services and campaigns
Update and maintain accurate customer records and call logs
Support the sales and marketing teams by qualifying leads and setting appointments
Resolve basic customer issues or escalate to the relevant team member
Follow call scripts and procedures to ensure consistency and compliance
Collaborate with team members to achieve daily and weekly targets
Skills and Qualifications
Excellent verbal communication and listening skills
Friendly, approachable, and customer-focused attitude
Ability to work under pressure in a target-driven environment
Basic computer skills and familiarity with CRM systems
Strong organisational and multitasking abilities
Previous call centre or customer service experience is desirable but not essential
What We Offer
Full training and ongoing support
Opportunities for career progression within the company
Positive and supportive work environment
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.