We are looking for a friendly and motivated Junior Call Centre Operator to join our marketing team. In this role, you will be the first point of contact for customers and prospects, handling inbound and outbound calls to support marketing campaigns and promote our services. This is an excellent opportunity to build your communication skills and gain valuable experience in a fast-paced marketing environment.
Key Responsibilities
Answer and manage incoming calls professionally and efficiently
Make outbound calls to potential clients as part of marketing campaigns
Provide accurate information about our marketing services and campaigns
Record customer details and feedback accurately in the company database
Support the call centre team with administrative tasks as needed
Maintain a positive and helpful attitude during all customer interactions
Collaborate with the marketing and sales teams to achieve campaign targets
Skills and Qualifications
Excellent verbal communication skills with a friendly tone
Ability to listen attentively and respond appropriately
Basic computer skills and familiarity with CRM systems is a plus
Strong organisational skills and attention to detail
Ability to work well both independently and as part of a team
Willingness to learn and develop within the marketing sector
Previous call centre or customer service experience is advantageous but not essential
What We Offer
Training and ongoing support to help you succeed
Opportunity to develop your career in marketing and customer service
Friendly and dynamic work environment
Chance to work with a motivated and supportive team
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.