Junior Call Centre Support Agent

Liverpool, ENG, GB, United Kingdom

Job Description

Role Overview



We are seeking a

Junior Call Centre Support Agent

to join our team. This entry-level role is ideal for someone who is enthusiastic, approachable, and eager to provide exceptional customer support while gaining hands-on experience in a marketing environment.

Key Responsibilities



Handle inbound and outbound calls in a professional and courteous manner. Provide accurate information about our services and campaigns to clients and customers. Assist with resolving customer queries, complaints, and requests efficiently. Maintain and update client records in our database. Support the marketing and sales teams by communicating client feedback. Perform administrative tasks to ensure smooth call centre operations.

Requirements



Excellent verbal and written communication skills. Strong organisational skills and attention to detail. Friendly, professional, and customer-focused attitude. Ability to work effectively in a fast-paced, team-oriented environment. Previous experience in customer service or call centre roles is a plus but not required.

What We Offer



Hands-on experience in customer service and marketing. Training and development opportunities to advance your career. Supportive team environment with opportunities for growth.

Ready to kick-start your marketing career?


If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Liverpool L1 0BP (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3614637
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Liverpool, ENG, GB, United Kingdom
  • Education
    Not mentioned