Junior Claims Handler

Belfast, NIR, GB, United Kingdom

Job Description

Overview


As a Junior Claims Handler your role will involve liaising with clients regarding their claims and following correct guidelines and procedures. The role will also involve interacting with underwriters and medical professionals/healthcare providers on a daily basis. Great customer service is something that should come naturally to you along with the ability to display empathy and demonstrate great listening skills.

Responsibilities



o Handle claims promptly and fairly. o Provide reasonable guidance and appropriate information to help a client make a claim. o Provide a clear understanding of the claims process and ensuring clients are well informed at each stage of the process. o Ensure claims are handled in accordance with the policy documentation and relevant legislation. o Manage time effectively and prioritise tasks. o Management of client's pathway from initial contact to completion of the claim. o Liaising with consultants and healthcare providers to obtain relevant medical documentation/information. o Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential enquiry. o Update systems and relevant databases accurately.

Requirements



Qualifications o 5 GCSE grades A-C including Maths and English or Equivalent. Experience o 1 years' experience working within an administration environment. o Experience using Microsoft Office Special Knowledge and Skills o Understanding of the Data Protection Act and importance of confidentiality Personal Attributes o Highly organised and a proven ability to prioritise o A high level of confidentiality o Excellent interpersonal and customer facing skills o Strong communication skills, both written and verbal o Flexibility and willingness to learn o Ability to work as part of a team o Ability to work accurately with attention to detail o Motivated and enthusiastic.
If you are looking for an opportunity to contribute to a dynamic team while developing your career in the insurance sector, we encourage you to apply for the Claims Processor position today!

Job Types: Full-time, Permanent

Pay: From 23,800.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday No weekends
Work Location: In person

Application deadline: 14/07/2025
Reference ID: H3 claims handler

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Job Detail

  • Job Id
    JD3293980
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Belfast, NIR, GB, United Kingdom
  • Education
    Not mentioned