Job Description

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.



What you'll be doing...

Role purpose

The Junior Client Host supports the delivery of outstanding service experiences to clients and visitors on Levels 14 and 15, working closely with the Senior Client Host and wider teams. The role provides a warm, professional welcome and ensures client and visitor needs are met efficiently throughout their journey.

Key responsibilities

Operational skills and duties

Support the Senior Client Host in ensuring the smooth operation of client floors. Prepare, restock and maintain client meeting rooms, communal areas and service points to the highest standards of cleanliness and presentation at all times. Welcome and greet clients and visitors courteously, ensuring they feel comfortable and attended to on arrival. Liaise with Guest Services and catering teams to anticipate room setups, catering requirements and refreshment timings. Set up and clear away catering, refreshments, and equipment as needed for meetings and events, following all food hygiene protocols and allergen guidance. Attend briefings to understand meeting purposes and client requirements for the day. Assist with monitoring and managing stocks of equipment, consumables and supplies, reporting any shortages promptly to the Senior Client Host. Report faults, issues or client requests immediately and ensure follow-up, escalating to the Senior Client Host when required. Adhere to all standard operating procedures and contribute to systems that support efficiency, waste reduction and sustainability on client floors. Gather, record and share basic feedback from guests with the Senior Client Host to support service improvement.

Interpersonal skills and duties



Demonstrate professionalism and a positive attitude in all interactions with clients, colleagues and visitors. Communicate clearly and courteously, both in person and in written records (where required). Support and learn from colleagues, respond constructively to feedback and ask for guidance where unsure. Participate actively in all relevant training, briefings and team meetings.

General skills and behaviours

Exhibit strong reliability, punctuality, adaptability and a willingness to learn. Follow instructions and take initiative within defined boundaries to solve problems and support service excellence. Demonstrate effective time management by prioritising tasks appropriately and maintaining a tidy, organised working environment.

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:

Free, tasty meals - Enjoy tasty, nutritious food on us while you work! Flexible working - including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments - whether family, personal or unexpected. Give back time - paid volunteering days for the causes you care about. Room to grow - career development and learning opportunities for all stages of your career. Wellbeing first - mental health support and wellbeing perks. Financial security - pension schemes and life assurance. Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You'll Love Working Here

We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we're happy to help!

Ready to join us? Hit 'Apply Now' and let's chat!