As a Junior Customer Service Marketing Representative, you will be responsible for assisting customers with enquiries while also supporting marketing campaigns. This dual role is ideal for someone who enjoys communicating with people and has an interest in brand promotion and campaign delivery.
Key Responsibilities
Act as the first point of contact for customer queries across phone, email, and social channels
Provide information about products, services, and current marketing campaigns
Support the marketing team with campaign coordination and promotions
Record and track customer interactions in CRM systems
Collect and share customer feedback to improve campaigns and service
Represent the company in a professional and positive manner
What We're Looking For
Excellent communication and interpersonal skills
Strong customer-focused approach with problem-solving abilities
Interest in marketing, campaigns, and brand promotion
Ability to multitask in a fast-paced environment
Organised, proactive, and eager to learn
Previous customer service or marketing experience is helpful but not essential
What We Offer
Full training and ongoing career development
A supportive, collaborative, and creative work environment
Opportunities to work on exciting campaigns with leading brands
Looking to grow your career in both customer service and marketing?
Apply today and become part of a team that values creativity, communication, and growth.